CloudWaitress vs GloriaFood
CloudWaitress
cloudwaitress.comGloriaFood
gloriafood.comSide by side
| Figure | CloudWaitress | GloriaFood |
|---|---|---|
| Price from | $39/mo | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 9.3 (#4) |
| API | The product exposes a REST API using JSON, authenticated with API keys and limited to 60 requests per 60 seconds. | The Food Order API provides order details after a restaurant manager accepts an order, and the menu API provides the latest restaurant menu for third-party systems. |
| Founded | LinkedIn lists CloudWaitress as founded in 2016. | 2013 |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | Bucharest, Romania |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | The maker lists POS and delivery integrations, including Clover, Focus, Wolt, Lightspeed, and delivery management services such as Shipday. |
| Payments | Supported payment connections include Stripe, PayPal, POLi, CardConnect, Bambora APAC, PayGate, iPay88 and Bancontact. | The optional online payment service connects GloriaFood to a payment gateway, with payments going directly into the restaurant’s account. |
| Praise: ease and support | Independent reviews repeatedly describe the system as easy to use, quick to set up and backed by responsive support. | G2 reviewers repeatedly praise the simple setup, affordability, fast knowledgeable support and real-time ordering workflow. |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.7 out of 5 from 19 reviews |
| Rating on GetApp | 4.9 out of 5 from 10 reviews | 4.6 out of 5 from 68 reviews |
| Rating on Software Advice | 4.9 out of 5 from 10 reviews | 4.6 out of 5 from 68 reviews |
| Support | The features page claims support seven days a week with responses in under 12 hours. | The maker lists [email protected] for questions and feedback. |
| What it does | CloudWaitress provides restaurant ordering and reservation software for pickup, delivery, QR dine-in and table bookings. | GloriaFood is an all-in-one restaurant platform for online delivery, takeaway and dine-in ordering, table reservations, pre-ordering and restaurant marketing. |
Plans
GloriaFood
- Free service planFree
- Restaurant POS System$49 a month
- Online / Credit Card Payment Service$29 a month
- Table Reservation Deposits$0.50 a month
- Advanced Promo Marketing$19 a month
- Table Reservation Deposits$0.50, paid once
- Sales Optimized Website$9 a month
- Branded Mobile Apps$59 a month
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.
GloriaFood
GloriaFood provides restaurants with online ordering for delivery, takeaway, and dine-in, plus table reservations and pre-ordering. Its free service plan includes website and mobile ordering, Facebook smart links, scheduled orders, QR code ordering, reports, promotions, and third-party integrations. Restaurants can share ordering links through Google Business Profile, Yelp, TripAdvisor, Facebook, Instagram, and TikTok. The iOS and Android order-taking app lets staff accept orders and bookings, mark items out of stock, pause services, and print accepted orders using a thermal printer. Listed integrations include Clover, Focus, Wolt, Lightspeed, and Shipday. Its Food Order API provides order details after a manager accepts an order, while the menu API supplies the latest menu to third-party systems. An optional payment service connects to a gateway, with payments going directly to the restaurant’s account. The free plan has unlimited orders and locations, no commission per order, and no monthly fee. GloriaFood will reach end of life on April 30, 2027; the maker says it will support existing customers through that date.