CloudWaitress vs Omiser
CloudWaitress
cloudwaitress.comOmiser
omiser.comSide by side
| Figure | CloudWaitress | Omiser |
|---|---|---|
| Price from | $39/mo | €86/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 8.6 (#20) |
| Delivery orders | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | Dortmund, Germany |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | Premium includes API access for integrations, and the dashboard page describes POS integration for syncing orders and receipt printing. |
| Ordering channels | website and app | website and app |
| Payments | Supported payment connections include Stripe, PayPal, POLi, CardConnect, Bambora APAC, PayGate, iPay88 and Bancontact. | Omiser lists card payments, PayPal, Apple Pay, Google Pay, and cash; its dashboard page names Stripe, PayPal, and cash as integrated payment options. |
| POS integration | Yes | Yes |
| Support | The features page claims support seven days a week with responses in under 12 hours. | Starter includes email support, Business includes priority support, and Premium includes a dedicated contact person and phone support. |
| What it does | CloudWaitress provides restaurant ordering and reservation software for pickup, delivery, QR dine-in and table bookings. | Omiser provides restaurants with their own commission-free online ordering shop, mobile app, and management dashboard; it says it is not a marketplace and does not provide delivery drivers. |
| Branded mobile app | Yes | Yes |
Plans
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.