CloudWaitress vs Ressto

CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.

Ressto is restaurant ordering software for web and mobile channels, with delivery ordering, POS integration, and branded iOS and Android apps. Customers can order through restaurant websites, apps, QR codes, Facebook, Instagram, and kiosks; ordering also works on tablets. Loyalty, marketing, delivery, and integrations are included in every plan, and Ressto lists a 0% commission on orders across all plans. The Basic plan is free forever and does not require a credit card. It allows up to 100 orders per month, 200 menu items, 10 QR codes, one staff account, and one restaurant. Growth costs $39 a month per restaurant and supports up to 20 restaurants. Scale costs $99 a month per restaurant and lists unlimited restaurants. Both paid plans include unlimited orders, menu items, QR codes, and staff accounts. Applicable taxes are excluded from paid-plan billing. US payment methods include Visa, Mastercard, American Express, and digital wallets via Stripe. Customers can cancel or downgrade at any time. The service supports multi-location management, and Ressto says most US restaurants can begin accepting orders within 24 hours of signing up.