CloudWaitress vs Restolabs
CloudWaitress
cloudwaitress.com
Restolabs
restolabs.comSide by side
| Figure | CloudWaitress | Restolabs |
|---|---|---|
| Price from | $39/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 8.7 (#13) |
| Spec score · Online Ordering Software | 9.5 (#1) | 8.1 (#6) |
| Delivery orders | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | New York, New York, USA |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | Listed integrations include Toast, Clover, Revel, Thrive, Checkmate, Stripe, Authorize.net, Apple Pay, Google Pay, DoorDash Drive, Uber Direct, and Como. |
| Ordering channels | website and app | website and app |
| POS integration | Yes | Yes |
| Product | CloudWaitress is an online ordering system for restaurants with pickup, delivery, dine-in ordering, and reservations. | Restolabs is an online ordering and restaurant growth platform for independent restaurants, cafés, cloud kitchens, and food businesses selling directly to customers. |
| Support | The features page claims support seven days a week with responses in under 12 hours. | The pricing page says support is available 24/7 via chat and email to help with setup. |
| Branded mobile app | Yes | Yes |
Plans
Restolabs
- Basic$199 a month
- Premium$99 a month
- Google Business Profile Setup$19 a month
- Custom Website$29 a month
- Branded Mobile App$49 a month
- Premium$9,958 a year
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.
Restolabs
Restolabs is an online ordering and restaurant growth platform for independent restaurants, cafés, cloud kitchens, and other food businesses selling directly to customers. Customers can place website or app orders for delivery, pickup, curbside service, or catering, and the product advertises zero commission on unlimited orders. Restaurants can use branded, SEO-optimized websites and branded iOS and Android apps with saved payment methods, reordering, loyalty rewards, and promotional notifications. Delivery tools include in-house and third-party delivery, mapped zones, automated driver assignment, and customer tracking. The platform also lists points-based loyalty, email and SMS campaigns, sales reports, customer behavior insights, and peak-hour analysis. Guests can order and pay through table-linked QR codes, with multi-language menus and no app download required. Integrations include Toast, Clover, Stripe, Apple Pay, Google Pay, DoorDash Drive, and Uber Direct. A 30-day trial includes selected-plan features and support, and requires no credit card to start. Listed plan prices are $199 a month for Basic and $99 a month for Premium; the pricing note separately says from $69/mo. Add-ons have separate listed prices.