CloudWaitress vs Sociavore
CloudWaitress
cloudwaitress.com
Sociavore
sociavore.coSide by side
| Figure | CloudWaitress | Sociavore |
|---|---|---|
| Price from | $39/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 9.1 (#5) |
| Delivery orders | Yes | Yes |
| Documentation | CloudWaitress links to a support center with getting-started and how-to guides, while API documentation covers authentication, rate limits and webhooks. | The help center lists hundreds of articles covering setup, menus, website editing, revenue tools, integrations, dashboards, themes, FAQs and waitlists. |
| Free plan | Yes | No |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | Sociavore lists more than 100 POS, payment and marketing integrations, including Square, OpenTable, Resy, Mailchimp, Instagram and Klaviyo. |
| Ordering channels | website and app | website |
| POS integration | Yes | Yes |
| Rating on G2 | 5.0 out of 5 from 1 review | 3.5 out of 5 from 1 review |
| Security and hosting | The privacy policy says data is hosted on Google servers in the United States and that absolute security cannot be guaranteed. | The privacy policy says personal data is held on Google Cloud Platform in Canada and the United States and that Sociavore follows industry-standard information security management practices. |
| Support | The features page claims support seven days a week with responses in under 12 hours. | All plans include dashboard messaging with Sociavore experts, and the company says its service is documented in a help center. |
| What it does | CloudWaitress provides restaurant ordering and reservation software for pickup, delivery, QR dine-in and table bookings. | Sociavore is a digital hospitality and commerce platform for restaurants, centered on branded websites and direct online sales. |
Plans
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.