CloudWaitress vs Supaorder
CloudWaitress
cloudwaitress.comSupaorder
supaorder.comSide by side
| Figure | CloudWaitress | Supaorder |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 8.5 (#22) |
| API | The product exposes a REST API using JSON, authenticated with API keys and limited to 60 requests per 60 seconds. | The features page lists custom API integrations with existing systems and specialized restaurant equipment as a custom development service. |
| Delivery orders | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | Gobichettipalayam, Tamil Nadu, India |
| Ordering channels | website and app | website and app |
| Payments | Supported payment connections include Stripe, PayPal, POLi, CardConnect, Bambora APAC, PayGate, iPay88 and Bancontact. | Listed payment options include Stripe with Apple Pay and Google Pay, Finix, Banca Transilvania, Paytrail, and Intergateway, which connects to 20+ regional networks. |
| POS integration | Yes | Yes |
| Product | CloudWaitress is an online ordering system for restaurants with pickup, delivery, dine-in ordering, and reservations. | Supaorder is a white-label online ordering platform that lets restaurants offer branded iOS, Android and web ordering apps for a flat monthly fee per location, with no platform commission. |
| Self-hosting | The reviewed pages describe CloudWaitress as an online hosted service and provide no self-hosting option. | The pricing page offers self-hosted deployment as an option for large restaurant chains, scoped under an enterprise agreement rather than sold as a fixed package. |
| Branded mobile app | Yes | Yes |
Plans
Supaorder
- Complete package — 1–3 locationsPrice not published
- Complete package — 4–9 locationsPrice not published
- Complete package — 10+ locationsPrice not published
- GloriaFood migration$79 a month
- Everything Included$129 a month
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.