CloudWaitress vs uEngage
CloudWaitress
cloudwaitress.comuEngage
uengage.ioSide by side
| Figure | CloudWaitress | uEngage |
|---|---|---|
| Price from | $39/mo | ₹1,833.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 8.6 (#19) |
| Delivery orders | Yes | Yes |
| Founded | LinkedIn lists CloudWaitress as founded in 2016. | 2018 |
| Free plan | Yes | No |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | The maker lists POS partners including Petpooja, Restroworks, SSPL, RISTA, and Urban Piper; logistics integrations including Shadowfax, Shiprocket, and Porter; and payment gateways Razorpay, Paytm, and Cashfree. |
| Ordering channels | website and app | website and app |
| POS integration | Yes | Yes |
| Support | The features page claims support seven days a week with responses in under 12 hours. | uEngage says onboarding includes help with menu setup, integration, and staff training, and that branded ordering channels can go live within hours to a week depending on customization. |
| What it does | CloudWaitress provides restaurant ordering and reservation software for pickup, delivery, QR dine-in and table bookings. | uEngage is a SaaS platform for F&B and service businesses that combines ordering, WhatsApp automation, CRM, loyalty, and last-mile delivery. |
| Branded mobile app | Yes | Yes |
Plans
uEngage
- WebXpress₹21,999 a year
- WebXpress + LoyaltyPro₹39,999 a year
- AppXpress₹124,999 a year
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.