Cloutly vs Replya
Cloutly
cloutly.comReplya
replya.coSide by side
| Figure | Cloutly | Replya |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · AI Review Response Generators | 8.7 (#4) | 7.6 (#13) |
| Product | Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights. | Replya is an AI-powered tool that helps businesses respond to Google reviews in seconds. |
| Security | The privacy policy says Cloutly takes reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. | Replya says data is encrypted end-to-end and stored securely, and that it does not share or sell user information. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | Replya lists [email protected] as its contact email. |
| Trial | The maker offers a 14-day trial without a credit card. | The Pro plan includes a 14-day free trial. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
Replya
Replya helps businesses prepare responses to Google reviews by connecting with Google Business Profile, also known as Google Maps, and syncing reviews automatically. It generates suggested replies that users can review, edit, and approve before posting; the service says responses are not automatically published. Tone choices include professional, friendly, and apologetic. The Free plan covers one location, 20 AI-generated responses per month, one response tone, basic analytics, and manual copying. Pro costs $29 a month, supports up to six locations and unlimited AI-generated responses, includes all response tones and a full analytics and insights dashboard, and allows direct posting to Google. Pro includes a 14-day free trial. Enterprise has custom pricing, unlimited locations and responses, all tones, a full analytics dashboard, automatic posting to Google, and weekly email report summaries. Replya is aimed at small and medium-sized businesses including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. It states that data is encrypted end-to-end, information is not sold, and GDPR and CCPA compliance are provided.