Cloutly vs Replzy
Cloutly
cloutly.comReplzy
replzy.comSide by side
| Figure | Cloutly | Replzy |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| API | Yes | — |
| Plans published | 4 | 0 |
| Spec score · AI Review Response Generators | 8.7 (#4) | 7.6 (#14) |
| AI responses | AI drafts replies and insights, but a person must approve and send or publish the result. | Replzy generates contextual, brand-aligned responses and lets users configure brand voice and response templates. |
| Data export | Customers can export data in CSV and, where enabled, through the API; after cancellation a 30-day export window is provided. | Users can export apps, reviews, generated and published replies, and settings as JSON with credentials redacted. |
| Integrations | Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. | Replzy connects to Google Play through the Play Developer API and to Apple through the App Store Connect API. |
| Product | Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights. | Replzy drafts and publishes AI-generated replies to Google Play and App Store reviews through official store APIs. |
| Security | The privacy policy says Cloutly takes reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. | Store credentials are encrypted with AES-256-GCM using a key held in Google Secret Manager, and the site says they are never exposed to the browser. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | The Help Center says users can contact the support team for assistance. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
Replzy
Replzy drafts and publishes AI-generated replies to Google Play and App Store reviews through the stores' official APIs. Its responses are contextual and brand-aligned, and users can set a separate manual-approval or automatic-publishing rule for each rating from 1★ to 5★; all ratings begin in manual approval. Scheduled automation retries failed publishing and stops when authentication errors occur. A failed publish is retried three times with backoff before being marked failed. Replzy tracks response rates, sentiment mix, and rating movement over time. Replies are generated in English, even for reviews in other languages, and store APIs expose only recent reviews, so the product may list fewer reviews than public counts. Store credentials are encrypted with AES-256-GCM using a key held in Google Secret Manager, and the site says they are never exposed to the browser. Users can export data as JSON with credentials redacted. Pricing is on request; the site offers 25 free replies without requiring a credit card.