Cloutly vs Repmanager

Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.

Repmanager is a web service for managing review activity from Google Business Profile and Klanten Vertellen. It provides monitoring alerts and AI response assistance, with email listed as the request channel. The Free plan costs nothing and is billed monthly for one location and 25 AI replies per month. Lite costs $39 a month, billed ex. VAT, for up to five locations. Pro costs $149 a month, billed ex. VAT, includes five locations and can cover up to 70; location-based pricing may apply. Enterprise is for more than 70 locations, with no price listed. Repmanager is headquartered in Amsterdam, Netherlands. The web-only service offers a progression from a single-location free plan to larger location counts and paid tiers.