Cloutly vs Trustindex
Cloutly
cloutly.comTrustindex
trustindex.ioSide by side
| Figure | Cloutly | Trustindex |
|---|---|---|
| Price from | — | $5.42/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.7 (#6) | 8.7 (#9) |
| Company legal name | The maker is Cloutly Co Pty Ltd, Australian company number 637 155 045. | The privacy policy identifies the data controller as Trustindex Ltd. |
| Integrations | Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. | Listed integrations include Shopify, WooCommerce, Magento, BigCommerce, Squarespace, Wix, Zendesk, HubSpot, Salesforce, Mailchimp, Klaviyo, ActiveCampaign, Zapier and Make. |
| Licence | The terms grant subscription access, prohibit reverse engineering and competing products, and do not publish an open-source licence. | The Trustindex Google Reviews and Airbnb Reviews WordPress plugins are labeled open source and expose browsable code and SVN repositories. |
| Product | Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights. | Trustindex collects, manages, and displays customer reviews and social feeds for businesses. |
| Rating on Capterra | 5.0 out of 5 from 8 reviews | 3.0 out of 5 from 2 reviews |
| Rating on Software Advice | 5.0 out of 5 from 8 reviews | 3.0 out of 5 from 2 reviews |
| Security | The privacy policy says Cloutly takes reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. | The privacy policy says Trustindex maintains technical and organisational measures to protect personal data and notes that no internet transmission or electronic storage method can be guaranteed completely secure. |
| Support | The Enterprise plan includes founder-led support, according to the pricing comparison. | Trustindex lists email support, live chat, a knowledge base, free workshop consultation, and video tutorials. |
| Trial | The maker offers a 14-day trial without a credit card. | Trustindex offers a seven-day trial without requiring credit card details, after which users can use the free package. |
| What it does | Cloutly is a customer-experience platform that collects, monitors and analyzes reviews for service businesses. | Trustindex provides review collection, aggregation, management and website display tools for businesses. |
Plans
Cloutly
- StarterPrice not published
- EssentialsPrice not published
- GrowthPrice not published
- EnterprisePriced on request
In their own words
Cloutly
Cloutly is a customer-experience platform for service businesses, available through the web and an API. It combines review requests, customer messaging and review insights. Review campaigns can send text and email requests with configurable timing and follow-ups that stop after a review arrives. Its inbox gathers customer texts, reviews and social messages, and can prepare reply drafts for review. Users can question review data and examine themes and trends by location and week. Named integrations include Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier. The REST API is available on every plan. An MCP connector lets Claude or ChatGPT read reviews, reports and locations, with early access on Growth. Plans start at $39/mo, and a 14-day trial is offered without a credit card. SMS campaigns and inbox messages share credits, charged per 160-character segment.
Trustindex
Trustindex helps businesses collect and manage customer reviews, then display them alongside social feeds. Its review collection campaigns can send invitations after events such as invoice creation, payment, or subscription renewal. The pricing page lists 36 review widget layouts and 25 pre-designed styles; paid plans include reviews from 133 platforms. Review management tools include filtering by source and star rating, email notifications, statistics, and AI-assisted replies. Social feed widgets cover services including Instagram, TikTok, YouTube, Facebook, LinkedIn, and Vimeo. Listed integrations include BigCommerce, Wix, Zapier, Stripe, PayPal, and QuickBooks, while BCC email is an option for unsupported systems. Trustindex offers a seven-day trial without credit card details, followed by access to its free package. Paid plans renew automatically after one year, and refunds may be requested within 30 days of purchase. The Free Package is free. Annual plans cost $65 a year for Single, $125 a year for Pro, and $349 a year for Ultimate.