Cloze vs Frappe CRM
Cloze
cloze.com
Frappe CRM
frappe.ioSide by side
| Figure | Cloze | Frappe CRM |
|---|---|---|
| Price from | $17/mo | $5/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 7 |
| Spec score · CRM Software | 8.9 (#31) | 9.4 (#7) |
| Email sync | Yes | Yes |
| Free plan | After a trial, Cloze downgrades users to a free plan that includes contact management and an email inbox, usable for as long as desired. | Yes |
| Free trial | Yes | Yes |
| Hosting | Cloze says it is hosted on AWS and describes AWS certifications and audits including PCI DSS Level 1, ISO 27001, FISMA Moderate, HIPAA, and SAS 70 Type II. | Frappe CRM can be hosted on Frappe Cloud or installed on the customer’s own server. |
| Integrations | Cloze lists integrations and connections including Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. |
| Open source | No | Yes |
Plans
Cloze
- FreeFree
- Cloze Pro$17 a month
- Business Silver$21 a month
- Business Gold$29 a month
- Business Platinum$42 a month
- Concierge Service$20 a month
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Cloze
Cloze is a relationship-focused CRM that organizes email, meetings, calls, files, notes, messages, and contact activity in one place. It supports Gmail, Google Workspace, Microsoft 365 Outlook, iCloud, Microsoft Exchange, Outlook.com, Yahoo!, AOL, and IMAP-enabled email. Email tools include open tracking, reply reminders, reusable templates, mail merge, and scheduled sending. Connections include Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. Cloze offers iPhone, iPad, and Android apps, a Chrome add-on, and an API; public integrations require OAuth 2.0. Its free plan includes contact management and an email inbox. Cloze Pro costs $17 a month billed annually, or $19.99 month-to-month. Business Silver starts at $21 per user per month billed annually. Pro and Business trials last 14 days and do not require credit card details. Cloze says sensitive information such as email, messages, and passwords is encrypted so its employees cannot see user information. Business Platinum adds customizable roles, enforced two-step authentication, export controls, and enterprise single sign-on support.
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.