Cloze vs Freshsales
Cloze
cloze.com
Freshsales
freshworks.comSide by side
| Figure | Cloze | Freshsales |
|---|---|---|
| Price from | $17/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · CRM Software | 8.9 (#31) | 9.5 (#1) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | 2012 | 2010 |
| Free plan | After a trial, Cloze downgrades users to a free plan that includes contact management and an email inbox, usable for as long as desired. | Yes |
| Free trial | Yes | The trial lasts 21 days and requires no credit card. |
| Integrations | Cloze lists integrations and connections including Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Product | Cloze is a relationship-focused CRM that automatically organizes email, meetings, calls, files, notes, messages, and contact activity in one place. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Security | Cloze says sensitive information such as email, messages, and passwords is encrypted, and that its employees cannot see user information because it is encrypted to Cloze. | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. |
| Trial | Cloze Pro and Business trials last 14 days and do not require credit card details. | The fully loaded CRM trial lasts 21 days, after which users select a plan and pay by credit card to continue. |
Plans
Cloze
- FreeFree
- Cloze Pro$17 a month
- Business Silver$21 a month
- Business Gold$29 a month
- Business Platinum$42 a month
- Concierge Service$20 a month
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Cloze
Cloze is a relationship-focused CRM that organizes email, meetings, calls, files, notes, messages, and contact activity in one place. It supports Gmail, Google Workspace, Microsoft 365 Outlook, iCloud, Microsoft Exchange, Outlook.com, Yahoo!, AOL, and IMAP-enabled email. Email tools include open tracking, reply reminders, reusable templates, mail merge, and scheduled sending. Connections include Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. Cloze offers iPhone, iPad, and Android apps, a Chrome add-on, and an API; public integrations require OAuth 2.0. Its free plan includes contact management and an email inbox. Cloze Pro costs $17 a month billed annually, or $19.99 month-to-month. Business Silver starts at $21 per user per month billed annually. Pro and Business trials last 14 days and do not require credit card details. Cloze says sensitive information such as email, messages, and passwords is encrypted so its employees cannot see user information. Business Platinum adds customizable roles, enforced two-step authentication, export controls, and enterprise single sign-on support.
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.