ClubExpress vs MemberNova
ClubExpress
clubexpress.comMemberNova
membernova.comSide by side
| Figure | ClubExpress | MemberNova |
|---|---|---|
| Price from | $0.30/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 10 | 1 |
| Spec score · Membership Management Software | 9.1 (#3) | 7.2 (#92) |
| Spec score · Directory Creation And Management Software | 9.1 (#2) | 7.1 (#22) |
| Spec score · Membership & Association Management | 9.1 (#2) | 7.2 (#22) |
| Spec score · Membership Site Platforms | 9.1 (#7) | 7.1 (#80) |
| Communications | Built-in communications include targeted emailings, paid text messaging, discussion forums, blogs, surveys, ad hoc forms and real-time chat. | Its engagement tools include email campaigns, distribution lists, scheduled newsletters, and delivery and open-rate tracking. |
| Content gating | page | page |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Purpose | ClubExpress provides clubs and associations with a website, member login and database, renewals, discussion forums, and other organization management features. | MemberNova describes itself as a membership platform for managing, engaging, and growing organizations, including professional, trade, and chapter organizations. |
| Security | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. | MemberNova's data processing agreement describes TLS encryption in transit, encryption at rest, access controls, and multi-factor authentication for personnel accessing infrastructure. |
| Subscription billing | both | both |
| Support | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. | Customers can use a 24-hour knowledge base, email support with an expected response within one business day, and weekday phone support. |
Plans
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.
MemberNova
MemberNova has no write-up on Specifiction yet; its figures are above.