ClubExpress vs StarChapter
ClubExpress
clubexpress.comStarChapter
starchapter.comSide by side
| Figure | ClubExpress | StarChapter |
|---|---|---|
| Price from | $0.30/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 10 | 16 |
| Spec score · Membership Management Software | 9.1 (#3) | 7.8 (#57) |
| Spec score · Directory Creation And Management Software | 9.1 (#2) | 7.6 (#19) |
| Spec score · Membership & Association Management | 9.1 (#2) | 7.7 (#17) |
| Spec score · Membership Site Platforms | 9.1 (#7) | 7.7 (#63) |
| Accounting integration | ClubExpress optionally integrates with QuickBooks Online and QuickBooks Desktop to export transactions, payments, credits, fees, and customer records. | The Orders and Transactions area supports connecting StarChapter to QuickBooks Online. |
| Content gating | page | page |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is designed for incremental synchronization rather than historical migration. | StarChapter offers automatic membership data sync with several national associations and APIs for integrations with other systems. |
| Member limit | 200 | 50 |
| Membership | The platform supports online member signups, configurable membership types, renewals, and expirations. | Members can manage their own records, update contact information, and set privacy settings. |
| Payments | ClubExpress handles online cards, ACH, Apple Pay, Google Pay, checks, cash, donations and Stripe-reader point-of-sale transactions. | StarPay supports online credit card payments for event registrations, dues, training materials, sponsors, and products. |
| Security | ClubExpress says it uses nightly offsite backups, real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. | StarChapter says it uses Cloudflare web application firewall and DDoS protection, endpoint monitoring, HTTPS, and PCI compliance reviews. |
| Subscription billing | both | both |
| Support | The vendor advertises U.S.-based phone and email Customer Success support plus context-sensitive online help, webinars and tutorials. | StarChapter describes in-house US-based support, dedicated project managers, phone support, 24/7 online or live support, and board training webinars. |
Plans
ClubExpress
- 501–1000 members$0.30 a month
- 301–500 members$0.34 a month
- 201–300 members$0.38 a month
- Up to 200 members$0.42 a month
- 501-1000 Members$30 a month
- 301-500 Members$34 a month
- 201-300 Members$38 a month
- Up to 200 Members$42 a month
- Basic Setup$150, paid once
- Organizations larger than 1000 membersPriced on request
StarChapter
- StarterPrice not published
- EssentialPrice not published
- GrowthPrice not published
- AdvancedPrice not published
- ProPrice not published
- Essential <50 (annual)$79 a month
- Essential <50 (monthly)$86 a month
- Essential (annual)$119 a month
- Essential (monthly)$130 a month
- Growth (annual)$160 a month
In their own words
ClubExpress
ClubExpress gives clubs and associations a website, member login and database, and tools for managing membership and organization activity. Members can sign up online, select configurable membership types, and handle renewals and expirations. The platform includes more than 22 purpose-built modules, such as committees, forums, documents, photo albums, surveys, blogs, event calendars, and volunteering. Its member-focused mobile app runs on Apple iOS and Google Android, alongside web and API support. A Zapier integration can send membership, donation, renewal, and event data to services such as HubSpot, Google Calendar, and Mailchimp; it is intended for incremental synchronization rather than historical migration. Optional QuickBooks Online and QuickBooks Desktop integrations export transactions, payments, credits, fees, and customer records. ClubExpress says its servers are hosted on AWS behind a firewall, and lists nightly offsite and real-time database backups, salted and hashed passwords, and HTTPS with a minimum of TLS 1.2. It states that it is a PCI Level 2 merchant. The paid service offers a 60-day trial, limited to 10 manually entered members; credit card processing and non-member database imports are disabled during the trial.
StarChapter
StarChapter has no write-up on Specifiction yet; its figures are above.