ClubQ Restaurant CRM vs Toast

ClubQ Restaurant CRM combines restaurant operations with customer profiles, loyalty, marketing, and analytics for food and beverage businesses. Its POS handles orders, modifiers, and tables, while menu management can update prices, availability, and combos across channels. QR menus show images, allergens, and live availability without requiring guests to install an app. Guests can split bills equally, by item, or by a custom amount, add tips, and pay by phone. Guest profiles track visit frequency, spending patterns, favourite items, and AI-powered churn risk. Loyalty supports configurable points, tiers, and rewards; automated campaigns can send win-back, birthday, and milestone messages based on guest signals. Other listed tools include demand forecasting, staff scheduling, upsell recommendations, and menu margin and price optimization. Dashboards cover revenue, sales trends, top items, loyalty activity, and campaign results. Plans are billed monthly: Starter is $99 a month, Growth is $199 a month, and Enterprise is $399 a month per location. Each plan includes a 30-day trial without a credit card. The site states a 98% platform uptime SLA.

Toast has no write-up on Specifiction yet; its figures are above.