ClubQ Restaurant CRM
- 1Runs onAndroid, API, iOS, Web, Windows
- 2Costsfree trial · paid from $99/mo
- 3Guest profilesYes
- 4Visit historyYes
- 5Guest segmentationYes
- 6Communication channelsother
- 7POS integrationYes
Overview
ClubQ Restaurant CRM combines restaurant operations with customer profiles, loyalty, marketing, and analytics for food and beverage businesses. Its POS handles orders, modifiers, and tables, while menu management can update prices, availability, and combos across channels. QR menus show images, allergens, and live availability without requiring guests to install an app. Guests can split bills equally, by item, or by a custom amount, add tips, and pay by phone. Guest profiles track visit frequency, spending patterns, favourite items, and AI-powered churn risk. Loyalty supports configurable points, tiers, and rewards; automated campaigns can send win-back, birthday, and milestone messages based on guest signals. Other listed tools include demand forecasting, staff scheduling, upsell recommendations, and menu margin and price optimization. Dashboards cover revenue, sales trends, top items, loyalty activity, and campaign results. Plans are billed monthly: Starter is 99.00 USD per month, Growth is 199.00 USD per month, and Enterprise is 399.00 USD per month per location. Each plan includes a 30-day trial without a credit card. The site states a 98% platform uptime SLA.
Who it is for
It is presented for cafés, restaurants, multi-location groups, hotel food and beverage operations, and franchises. The plan structure ranges from a single POS terminal to unlimited terminals and multi-location management.
What is good
- QR menus display allergens and live availability without an app.
- Guests can split bills, tip, and pay by phone.
- Profiles include visit patterns, spending, and churn-risk scoring.
- Campaigns can trigger from guest signals.
- All plans include a 30-day trial without a credit card.
What to know first
- No free plan is listed.
- Starter is 99.00 USD per month.
- Starter excludes Scan & Pay and multi-location features.
- Enterprise costs 399.00 USD per month per location.
Verdict
ClubQ covers front-of-house transactions alongside guest engagement and campaign reporting. The three monthly tiers make several limits explicit, with multi-location management reserved for Enterprise.
ClubQ Restaurant CRM plans and pricing
All plansCompared on restaurant CRM software
Facts
- Product
- ClubQ describes itself as an AI-first operating system for food and beverage businesses that predicts demand, automates campaigns, and surfaces insights.clubq.ai · 30 Sept 2026
- POS and menus
- Its POS handles orders, modifiers, and tables, while menu management updates pricing, availability, and combos across channels.clubq.ai · 30 Sept 2026
- Digital menu
- Interactive QR menus can show images, allergens, and live availability, and guests do not need an app to view them.clubq.ai · 30 Sept 2026
- Scan and pay
- Guests can split bills equally, by item, or by custom amounts, add tips, and pay from their phones.clubq.ai · 30 Sept 2026
- Loyalty
- The loyalty engine supports configurable points, tiers, and rewards, with Bronze, Silver, Gold, and Diamond tiers described on the site.clubq.ai · 30 Sept 2026
- Guest CRM
- Guest profiles include visit frequency, spend patterns, favourite items, and AI-powered churn risk scoring.clubq.ai · 30 Sept 2026
- Campaigns
- The site says its automated campaigns can trigger win-backs, birthday offers, and milestone messages based on guest signals.clubq.ai · 30 Sept 2026
- AI tools
- ClubQ describes demand forecasting, staff scheduling, real-time upsell recommendations, and menu margin and price optimisation.clubq.ai · 30 Sept 2026
- Analytics
- Dashboards report real-time revenue, hourly sales trends, top items, loyalty activity, and campaign opens, redemptions, incremental revenue, and reactivation rates.clubq.ai · 30 Sept 2026
- Integrations and API
- The Enterprise tier lists API and integrations, but the page does not name specific integration partners.clubq.ai · 30 Sept 2026
- Availability
- The site links to a login and free-trial signup at app.clubq.ai and describes a branded mobile app with ordering and loyalty; it does not list operating system downloads.clubq.ai · 30 Sept 2026
- Trial and cancellation
- All plans include a 30-day free trial with no credit card required, and the site says users can cancel anytime.clubq.ai · 30 Sept 2026
- Reliability
- The homepage states a 98% platform uptime SLA.clubq.ai · 30 Sept 2026
- Target customers
- The listed customer groups include single-location cafés and small restaurants, growing restaurants, multi-location groups, hotel food and beverage operations, and franchises.clubq.ai · 30 Sept 2026
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Sources
- clubq.ai· checked 30 Sept 2026