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Comaly
comaly.com
What it is
Comaly is a web service for restaurants that combines guest data with automated marketing. It brings orders, reservations, and reviews into one guest list, then helps create personalized, on-brand email and text messages. Before sending, users can preview the message and review its audience and timing. Approved campaigns run automatically. Examples include birthday outreach, messages to lapsed guests, and invitations intended to fill slow nights. Comaly monitors Google, Yelp, Resy, and OpenTable reviews and can alert a manager when a regular leaves a low rating. Campaign reporting connects reservations and orders back to campaigns, and Comaly says those results tune future campaigns. Listed integrations include Toast, Square, Resy, OpenTable, SevenRooms, Olo, DoorDash, Uber Eats, Klaviyo, Mailchimp, Twilio, Stripe, Shopify, and Google Reviews. The free plan covers the first 5,000 guests and requires no credit card. The site says Toast or Square can connect in five minutes and setup takes under an hour.
Spec sheet
- What it does
- Comaly is a restaurant marketing service that uses guest order, visit and review data to send targeted messages.Read 21 Oct 2026 · comaly.com
- Purpose
- Comaly helps restaurants bring guests back by finding the right people, writing messages, sending them at the right time, and tracking results.Read 29 Sep 2026 · comaly.com
- Audience
- Comaly describes itself as made for restaurants and restaurant operators.Read 29 Sep 2026 · comaly.com
- Integrations
- Listed connections include Toast, Square, Resy, OpenTable, SevenRooms, Olo, DoorDash, Uber Eats, Klaviyo, Mailchimp, Twilio, Stripe, Shopify and Google Reviews.Read 21 Oct 2026 · comaly.com
- AI message writing
- The service creates personalized, on-brand email and text copy from a plain-language request.Read 21 Oct 2026 · comaly.com
- API and SDKs
- The opened product page lists integrations but provides no public API reference or SDK information.Read 21 Oct 2026 · comaly.com
- Automations
- Examples include birthday messages, lapsed guest outreach, and invitations intended to fill slow nights.Read 29 Sep 2026 · comaly.com
- Birthday automation
- Comaly can send birthday offers such as free desserts or drinks during a guest's birthday week.Read 21 Oct 2026 · comaly.com
- Campaign approval
- A campaign can be approved once and then run automatically.Read 21 Oct 2026 · comaly.com
- Campaign attribution
- Reservations and orders can be linked back to campaigns so operators can see who returned.Read 21 Oct 2026 · comaly.com
- Campaign reporting
- It ties reservations and orders back to campaigns and says it learns from results to tune future campaigns.Read 29 Sep 2026 · comaly.com
- Campaign timing
- The system selects when messages should be sent and lets users review timing before approval.Read 21 Oct 2026 · comaly.com
- Free capacity
- The free offer applies to the first 5,000 guests.Read 21 Oct 2026 · comaly.com
- Guest history
- The service stores information about what each guest ordered and when they last visited.Read 21 Oct 2026 · comaly.com
- Guest profiles
- It combines orders, reservations and reviews into a single guest list.Read 21 Oct 2026 · comaly.com
- Guest segmentation
- Operators can ask for groups such as frequent guests, VIPs or people absent for 60 or more days.Read 21 Oct 2026 · comaly.com
- Lapsed-guest campaigns
- It can identify guests who have not returned and contact them automatically.Read 21 Oct 2026 · comaly.com
- Licence
- No open-source licence or source-code availability is stated on the opened product page.Read 21 Oct 2026 · comaly.com
- Menu promotion
- Restaurants can promote a dish or event to guests whose past behavior suggests interest.Read 21 Oct 2026 · comaly.com
- Message preview
- Users can preview campaign messages before they are sent.Read 21 Oct 2026 · comaly.com
- Messaging
- It creates personalized, on-brand emails and texts that users can preview before sending.Read 29 Sep 2026 · comaly.com
- Messaging channels
- The product sends campaigns through email and text messaging.Read 21 Oct 2026 · comaly.com
- Native apps
- The opened product page provides browser access and does not describe downloadable Windows, macOS, Linux, iOS or Android applications.Read 21 Oct 2026 · comaly.com
- Operational positioning
- The maker markets Comaly as a background marketing manager for restaurants rather than a data-team tool.Read 21 Oct 2026 · comaly.com
- Optimization
- The service says it uses campaign results to tune later campaigns.Read 21 Oct 2026 · comaly.com
- Payment requirement
- The site says no credit card is needed to start.Read 21 Oct 2026 · comaly.com
- POS onboarding
- The site says Toast or Square can be connected in five minutes.Read 21 Oct 2026 · comaly.com
- Restaurant focus
- Comaly is positioned specifically for restaurant operators and front-of-house teams.Read 21 Oct 2026 · comaly.com
- Review alerts
- Managers can receive an alert when a regular leaves a review below four stars.Read 21 Oct 2026 · comaly.com
- Review coverage limit
- The homepage names Google, Yelp, Resy and OpenTable as the review sources it watches.Read 21 Oct 2026 · comaly.com
- Review monitoring
- Comaly monitors reviews from Google, Yelp, Resy and OpenTable.Read 21 Oct 2026 · comaly.com
- Reviews
- Comaly monitors Google, Yelp, Resy, and OpenTable reviews and can alert a manager when a regular leaves a low rating.Read 29 Sep 2026 · comaly.com
- Scale limit
- Restaurants with more than 5,000 guests exceed the capacity explicitly described for the free offer.Read 21 Oct 2026 · comaly.com
- Security and compliance
- The opened product page does not state security certifications, regulatory compliance or system requirements.Read 21 Oct 2026 · comaly.com
- Self-hosting
- The opened product page describes a hosted service and provides no self-hosting instructions.Read 21 Oct 2026 · comaly.com
- Setup
- The site says Toast or Square can be connected in five minutes and describes setup as taking under an hour.Read 29 Sep 2026 · comaly.com
- Setup time
- Comaly describes the overall setup as taking under an hour.Read 21 Oct 2026 · comaly.com
- Slow-night campaigns
- The product can target likely guests with invitations for quiet Tuesdays or weekday lunches.Read 21 Oct 2026 · comaly.com
- Workflow input
- Users can describe goals such as filling Tuesday dinner or bringing back regulars in ordinary language.Read 21 Oct 2026 · comaly.com
Plans and prices
Free Free first 5,000 guests · no credit card · email and text campaigns Read 21 Oct 2026 · comaly.com
Strong points and limits
Strong points
- Free plan covers first 5,000 guests
- Combines orders, reservations, and reviews
- Supports personalized email and SMS
- Automates birthday and lapsed-guest campaigns
- Connects to major restaurant platforms
Limits
- Free plan is limited to 5,000 guests
- Web platform only
- Campaign automation requires approval first
Who it suits
It suits restaurant operators who want guest profiles, segmented outreach, review alerts, automated campaigns, and POS or reservation integrations.
Verdict
Comaly gives restaurants a guest list, campaign automation, review monitoring, and reporting tied to orders and reservations. The free plan provides a defined starting capacity without requiring a credit card.
Where Specifiction places it
- Restaurant CRM Software#5 of 278.5
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