Comaly vs Make a Rezzy Guest CRM

Comaly is a web service for restaurants that combines guest data with automated marketing. It brings orders, reservations, and reviews into one guest list, then helps create personalized, on-brand email and text messages. Before sending, users can preview the message and review its audience and timing. Approved campaigns run automatically. Examples include birthday outreach, messages to lapsed guests, and invitations intended to fill slow nights. Comaly monitors Google, Yelp, Resy, and OpenTable reviews and can alert a manager when a regular leaves a low rating. Campaign reporting connects reservations and orders back to campaigns, and Comaly says those results tune future campaigns. Listed integrations include Toast, Square, Resy, OpenTable, SevenRooms, Olo, DoorDash, Uber Eats, Klaviyo, Mailchimp, Twilio, Stripe, Shopify, and Google Reviews. The free plan covers the first 5,000 guests and requires no credit card. The site says Toast or Square can connect in five minutes and setup takes under an hour.

Make a Rezzy Guest CRM is the guest-management component of Make a Rezzy, a booking platform for independent restaurants. Each booking adds visits, spend, dietary needs, notes, and tags to a guest profile, and the CRM is included in every account without a premium tier or add-on fee. Restaurants can export guest records, including contact details and marketing consent, as a CSV or spreadsheet. One-off email campaigns and automations are available, with up to 1,000 marketing emails included each month. A pre-shift brief can surface regulars, first-time guests, VIPs, allergies, dietary needs, and special requests for a service. Connecting Square can open a check when a booking is seated, mark it complete when paid, and record the spend. The service is available through a computer web app and Android and iOS management apps. A Spektrix integration is designed to link restaurant bookings with theatre customer records, but has not yet been rolled out to operator accounts. A free trial is available. The listed price is $1.25 a month per seated cover, capped at $125/month, with no subscription or setup fee.