Fork Time Guest Records
forktime.ai
Spec sheet
- What it does
- Fork Time is an AI front of house and restaurant reservation system that answers guest calls and messages and handles reservations in the same live booking book.Read 1 Oct 2026 · forktime.ai
- Support
- Fork Time lists [email protected] as its contact address.Read 1 Oct 2026 · forktime.ai
- Headquarters
- Brisbane, Queensland, AustraliaRead 28 Sep 2026 · forktime.ai
- Data use
- Fork Time says it does not sell personal information or use Restaurant Data to train generalised AI models.Read 1 Oct 2026 · forktime.ai
- Guest channels
- It answers phone, email, SMS, WhatsApp and web chat, with conversations landing in one inbox against the same guest record.Read 1 Oct 2026 · forktime.ai
- Guest Records
- Guest Records stores contact details, visit history, dietary needs, allergies, occasions, seating preferences and team notes in one record per guest.Read 1 Oct 2026 · forktime.ai
- Included database
- Guest Records is included on every Fork Time plan.Read 1 Oct 2026 · forktime.ai
- Ordering integrations
- Phone ordering integrates with CloudWaitress, PushPOS and Square POS.Read 1 Oct 2026 · forktime.ai
- Payments
- Card holds and deposits run through Stripe, and Fork Time says it does not take custody of guest money.Read 1 Oct 2026 · forktime.ai
- Product limits
- Fork Time says it does not provide diner discovery, gift cards, ticketed events or marketing automation.Read 1 Oct 2026 · forktime.ai
- Reservation system
- Fork Time is its own reservation system, so reservations, deposits, waitlists, walk-in tools and guest records work without connecting another platform.Read 1 Oct 2026 · forktime.ai
- Retention and breach notice
- Call recordings are deleted 30 days after the call, and confirmed breaches affecting restaurant data are reported within 72 hours of confirmation.Read 1 Oct 2026 · forktime.ai
- Setup and hardware
- Fork Time says setup takes roughly 30 minutes and requires no hardware.Read 1 Oct 2026 · forktime.ai
- Walk-ins and cancellations
- The product ranks three ways to seat a walk-in and prepares text offers to refill cancellations.Read 1 Oct 2026 · forktime.ai
Plans and prices
Reservations $99 a month month to month online reservations · one live booking book · 400 booking-confirmation SMS/month · Walk-In Assist · live waitlist · Smart Deposits · Cancellation Recovery · guest profiles · RSVPs · no AI phone answering Read 1 Oct 2026 · forktime.ai
AI Front of House $199 a month month to month everything in Reservations · AI voice answers, books, changes and cancels · unlimited standard restaurant calls · unlimited standard SMS and WhatsApp · concurrent calls · approved menu and restaurant knowledge · compatible AI assistant bookings Read 1 Oct 2026 · forktime.ai
AI Front of House + Orders $299 a month month to month everything in AI Front of House · phone ordering through CloudWaitress, PushPOS or Square · unlimited standard restaurant calls and messages · no per-cover or per-booking fees · priority support Read 1 Oct 2026 · forktime.ai
Where Specifiction places it
- Restaurant CRM Software#8 of 278.0