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SPECIFICTION
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Fork Time Guest Records

forktime.ai

From $99/mo Free trial Web
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Spec score 8.0 #8 of 27 in Restaurant CRM Software

Spec sheet

What it does
Fork Time is an AI front of house and restaurant reservation system that answers guest calls and messages and handles reservations in the same live booking book.Read 1 Oct 2026 · forktime.ai
Support
Fork Time lists [email protected] as its contact address.Read 1 Oct 2026 · forktime.ai
Headquarters
Brisbane, Queensland, AustraliaRead 28 Sep 2026 · forktime.ai
Data use
Fork Time says it does not sell personal information or use Restaurant Data to train generalised AI models.Read 1 Oct 2026 · forktime.ai
Guest channels
It answers phone, email, SMS, WhatsApp and web chat, with conversations landing in one inbox against the same guest record.Read 1 Oct 2026 · forktime.ai
Guest Records
Guest Records stores contact details, visit history, dietary needs, allergies, occasions, seating preferences and team notes in one record per guest.Read 1 Oct 2026 · forktime.ai
Included database
Guest Records is included on every Fork Time plan.Read 1 Oct 2026 · forktime.ai
Ordering integrations
Phone ordering integrates with CloudWaitress, PushPOS and Square POS.Read 1 Oct 2026 · forktime.ai
Payments
Card holds and deposits run through Stripe, and Fork Time says it does not take custody of guest money.Read 1 Oct 2026 · forktime.ai
Product limits
Fork Time says it does not provide diner discovery, gift cards, ticketed events or marketing automation.Read 1 Oct 2026 · forktime.ai
Reservation system
Fork Time is its own reservation system, so reservations, deposits, waitlists, walk-in tools and guest records work without connecting another platform.Read 1 Oct 2026 · forktime.ai
Retention and breach notice
Call recordings are deleted 30 days after the call, and confirmed breaches affecting restaurant data are reported within 72 hours of confirmation.Read 1 Oct 2026 · forktime.ai
Setup and hardware
Fork Time says setup takes roughly 30 minutes and requires no hardware.Read 1 Oct 2026 · forktime.ai
Walk-ins and cancellations
The product ranks three ways to seat a walk-in and prepares text offers to refill cancellations.Read 1 Oct 2026 · forktime.ai

Plans and prices

Reservations $99 a month month to month online reservations · one live booking book · 400 booking-confirmation SMS/month · Walk-In Assist · live waitlist · Smart Deposits · Cancellation Recovery · guest profiles · RSVPs · no AI phone answering Read 1 Oct 2026 · forktime.ai
AI Front of House $199 a month month to month everything in Reservations · AI voice answers, books, changes and cancels · unlimited standard restaurant calls · unlimited standard SMS and WhatsApp · concurrent calls · approved menu and restaurant knowledge · compatible AI assistant bookings Read 1 Oct 2026 · forktime.ai
AI Front of House + Orders $299 a month month to month everything in AI Front of House · phone ordering through CloudWaitress, PushPOS or Square · unlimited standard restaurant calls and messages · no per-cover or per-booking fees · priority support Read 1 Oct 2026 · forktime.ai

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