CM.com WhatsApp Business Platform vs Gallabox

CM.com WhatsApp Business Platform

Figure	CM.com WhatsApp Business Platform	Gallabox
Price from	£3.58/mo	$150/mo
Free plan	—	—
Free trial	—	Yes
Open source	—	—
Web	Yes	Yes
API	Yes	Yes
Plans published	4	4
Spec score · WhatsApp Business API Providers	7.9 (#16)	8.1 (#10)
Automation	CM.com says businesses can automate repetitive WhatsApp customer care tasks with a chatbot.	The platform offers configurable WhatsApp and AI voice follow-up sequences, broadcast campaigns, and human escalation with context.
Founded	1999	2021
Integrations	CM.com says its platform integrates with CRM, ERP, CDP, OMS, and CCaaS systems and highlights Salesforce, Shopify, Zendesk, Magento 2, Dynamics, Genesys, SAP, and HubSpot.	Gallabox says it connects to more than 30 integrations and lists tools including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier, and Razorpay.
Security	The WhatsApp product page describes the platform as GDPR-compliant and secured with end-to-end encryption; CM.com lists ISO 27001, 27017, 27018, and 27701 certifications in its Trust Center.	Its privacy policy says it uses firewalls, encryption, authentication procedures, and physical and logical controls for databases and facilities.
Support	The product page advertises high-level customer support, while the channel pricing page lists email support on Go, email and phone support on Basic, and email, phone, and live chat on Advanced.	The Basic plan lists a 48-hour support SLA, while the Enterprise plan includes a dedicated customer success manager and uptime SLA.

CM.com WhatsApp Business Platform has no write-up on Specifiction yet; its figures are above.

Gallabox has no write-up on Specifiction yet; its figures are above.