Tech riderRev. 8 Oct 2026

CM.com WhatsApp Business Platform

Ch 246.4of 33 WhatsApp Business API Providers

1Runs onAPI, Web
2Costspaid from £3.58/mo
3Shared inboxYes
4Template managementYes
5Media messagingYes
6Automation workflowsYes
7Message pricing modelhybrid

7 lines stated Written from the maker's own pages: cm.com

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The CM.com WhatsApp Business Platform homepage

Overview

CM.com WhatsApp Business Platform is ranked #24 of 33 in WhatsApp business API providers on Specifiction. It runs on API, Web. Paid plans start at £3.58/mo.

CM.com WhatsApp Business Platform plans and pricing

All plans

Go £43/yr Pricing based on an annual contract Incl. 1 profile · WhatsApp message costs may apply separately cm.com · 8 Oct 2026

Basic £135/yr Pricing based on an annual contract Incl. 5 profiles · 50 messages / second throughput · WhatsApp message costs may apply separately cm.com · 8 Oct 2026

Advanced £440/yr Pricing based on an annual contract Incl. 15 profiles · 100 messages / second throughput · WhatsApp message costs may apply separately cm.com · 8 Oct 2026

Custom Not published Contact for more information Throughput tailored up to 1000 messages / second · WhatsApp message costs may apply separately cm.com · 8 Oct 2026

Compared on WhatsApp business API providers

Shared inbox: Yescm.com
Template management: Yescm.com
Media messaging: Yescm.com
Automation workflows: Yescm.com
Message pricing model: hybridcm.com

Facts

Purpose: The WhatsApp Business Platform supports business messaging for marketing, customer service, commerce, and security use cases.cm.com · 8 Oct 2026
Messaging features: Listed features include message templates, quick replies, product messages, broadcasts, interactive buttons, messaging statistics, and contact labels.cm.com · 8 Oct 2026
Automation: CM.com says businesses can automate repetitive WhatsApp customer care tasks with a chatbot.cm.com · 8 Oct 2026
API: The RESTful Business Messaging API connects WhatsApp and other messaging channels to existing systems and workflows.cm.com · 8 Oct 2026
Software options: CM.com offers WhatsApp integration through its API and software including Mobile Service Cloud inbox and Mobile Marketing Cloud campaigns.cm.com · 8 Oct 2026
Integrations: CM.com says its platform integrates with CRM, ERP, CDP, OMS, and CCaaS systems and highlights Salesforce, Shopify, Zendesk, Magento 2, Dynamics, Genesys, SAP, and HubSpot.cm.com · 8 Oct 2026
Partner status: CM.com identifies itself as a Meta Business Partner and Badged WhatsApp partner that provides direct API access as a WhatsApp Business Solution Provider.cm.com · 8 Oct 2026
Security: The WhatsApp product page describes the platform as GDPR-compliant and secured with end-to-end encryption; CM.com lists ISO 27001, 27017, 27018, and 27701 certifications in its Trust Center.cm.com · 8 Oct 2026
Hosting: CM.com says WhatsApp Business Platform hosting is available via WhatsApp Cloud API and WhatsApp On-Premise API.cm.com · 8 Oct 2026
Support: The product page advertises high-level customer support, while the channel pricing page lists email support on Go, email and phone support on Basic, and email, phone, and live chat on Advanced.cm.com · 8 Oct 2026
Pricing qualification: CM.com states that sending WhatsApp messages may incur extra costs and directs customers to Meta's pricing information.cm.com · 8 Oct 2026
Business fit: CM.com presents WhatsApp for businesses seeking customer messaging across marketing, service, commerce, and customer authentication.cm.com · 8 Oct 2026
Company history: CM.com lists its founding year as 1999 and Breda, Netherlands as its founding location.cm.com · 8 Oct 2026