CM.com WhatsApp Business Platform
cm.com
Spec sheet
- Purpose
- The WhatsApp Business Platform supports business messaging for marketing, customer service, commerce, and security use cases.Read 8 Oct 2026 · cm.com
- API
- The RESTful Business Messaging API connects WhatsApp and other messaging channels to existing systems and workflows.Read 8 Oct 2026 · cm.com
- Integrations
- CM.com says its platform integrates with CRM, ERP, CDP, OMS, and CCaaS systems and highlights Salesforce, Shopify, Zendesk, Magento 2, Dynamics, Genesys, SAP, and HubSpot.Read 8 Oct 2026 · cm.com
- Security
- The WhatsApp product page describes the platform as GDPR-compliant and secured with end-to-end encryption; CM.com lists ISO 27001, 27017, 27018, and 27701 certifications in its Trust Center.Read 8 Oct 2026 · cm.com
- Support
- The product page advertises high-level customer support, while the channel pricing page lists email support on Go, email and phone support on Basic, and email, phone, and live chat on Advanced.Read 8 Oct 2026 · cm.com
- Headquarters
- NetherlandsRead 28 Sep 2026 · cm.com
- Founded
- 1999Read 28 Sep 2026 · cm.com
- Automation
- CM.com says businesses can automate repetitive WhatsApp customer care tasks with a chatbot.Read 8 Oct 2026 · cm.com
- Business fit
- CM.com presents WhatsApp for businesses seeking customer messaging across marketing, service, commerce, and customer authentication.Read 8 Oct 2026 · cm.com
- Company history
- CM.com lists its founding year as 1999 and Breda, Netherlands as its founding location.Read 8 Oct 2026 · cm.com
- Hosting
- CM.com says WhatsApp Business Platform hosting is available via WhatsApp Cloud API and WhatsApp On-Premise API.Read 8 Oct 2026 · cm.com
- Messaging features
- Listed features include message templates, quick replies, product messages, broadcasts, interactive buttons, messaging statistics, and contact labels.Read 8 Oct 2026 · cm.com
- Partner status
- CM.com identifies itself as a Meta Business Partner and Badged WhatsApp partner that provides direct API access as a WhatsApp Business Solution Provider.Read 8 Oct 2026 · cm.com
- Pricing qualification
- CM.com states that sending WhatsApp messages may incur extra costs and directs customers to Meta's pricing information.Read 8 Oct 2026 · cm.com
- Software options
- CM.com offers WhatsApp integration through its API and software including Mobile Service Cloud inbox and Mobile Marketing Cloud campaigns.Read 8 Oct 2026 · cm.com
Plans and prices
Go £43 a year Pricing based on an annual contract Incl. 1 profile · WhatsApp message costs may apply separately Read 8 Oct 2026 · cm.com
Basic £135 a year Pricing based on an annual contract Incl. 5 profiles · 50 messages / second throughput · WhatsApp message costs may apply separately Read 8 Oct 2026 · cm.com
Advanced £440 a year Pricing based on an annual contract Incl. 15 profiles · 100 messages / second throughput · WhatsApp message costs may apply separately Read 8 Oct 2026 · cm.com
Custom Priced on request Contact for more information Throughput tailored up to 1000 messages / second · WhatsApp message costs may apply separately Read 8 Oct 2026 · cm.com
Where Specifiction places it
- WhatsApp Business API Providers#16 of 337.9
