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Interakt

interakt.shop

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Spec score 8.5 #12 of 72 in WhatsApp Marketing Software

What it is

Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.

Spec sheet

Product
Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement.Read 29 Sep 2026 · interakt.shop
Audience
Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands.Read 29 Sep 2026 · interakt.shop
Free plan
NoRead 22 Sep 2026 · interakt.shop
Trial
The homepage offers a 14 day free trial and says no credit card is required.Read 29 Sep 2026 · interakt.shop
Paid from
55Read 22 Sep 2026 · interakt.shop
Integrations
Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets.Read 29 Sep 2026 · interakt.shop
Support
The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate.Read 29 Sep 2026 · interakt.shop
Founded
2020Read 23 Sep 2026 · interakt.shop
APIs
The pricing page lists public APIs and webhooks, with the specific webhook events varying by plan.Read 29 Sep 2026 · interakt.shop
Automation
Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries.Read 29 Sep 2026 · interakt.shop
Channels
The site lists WhatsApp, Instagram, RCS, and voice among its channels and solutions.Read 29 Sep 2026 · interakt.shop
Commerce
Interakt says businesses can sync product catalogs via Shopify, WooCommerce, or Excel and let customers browse and buy through WhatsApp Pay.Read 29 Sep 2026 · interakt.shop
Limits
The pricing page states that WhatsApp message allowances are unlimited based on the WhatsApp number, while custom field, tag, and event allowances vary by plan.Read 29 Sep 2026 · interakt.shop
Marketing
Marketing features include bulk WhatsApp campaigns and Click-to-WhatsApp ads for lead capture on WhatsApp and Instagram.Read 29 Sep 2026 · interakt.shop
Platform and ownership
The company page says Interakt is available in the Google Play Store and App Store, and the site footer identifies Jio Haptik Technologies Limited.Read 29 Sep 2026 · interakt.shop
Sales CRM
The Sales CRM centralizes leads from WhatsApp, workflows, API, Shopify, or manual entry and supports automatic owner and status assignment.Read 29 Sep 2026 · interakt.shop
WhatsApp ecosystem
Interakt says it is built on the official WhatsApp Business API and is a recognized Meta Business Partner.Read 29 Sep 2026 · interakt.shop

Plans and prices

Starter $12 a month billed monthly Instagram only · Unlimited agents in owner role · Unlimited Instagram DMs and comments · Price Please automation · Giveaway automation Read 22 Sep 2026 · interakt.shop
Growth $55 a month $55 /mo (+taxes) Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 25 custom fields · 30 custom tags · 5 custom events Read 29 Sep 2026 · interakt.shop
Advanced $69 a month $69 /mo (+taxes) Unlimited agents (all roles); WhatsApp and Instagram; unlimited messages based on WhatsApp number; unlimited contacts; 30 custom fields · 45 custom tags · 7 custom events Read 29 Sep 2026 · interakt.shop
Instagram Starter $12 a month $12 /mo Instagram only; unlimited agents (owner role); unlimited DMs and comments; Price Please and giveaway automations Read 29 Sep 2026 · interakt.shop
Sales CRM ₹2,499 a month ₹2,499 /mo (+taxes) 5 sales agents included; 30 custom fields · 45 custom tags · 7 custom events; additional agents @ Rs.499 per month Read 29 Sep 2026 · interakt.shop
WhatsApp AI Agents ₹2,499 a month ₹2,499 /mo (+taxes) Includes 100 free AI messages; Per AI message beyond 100 @ $0.011/ message; all 3 agents active simultaneously Read 29 Sep 2026 · interakt.shop
Enterprise Priced on request On request Unlimited agents (all roles); WhatsApp, Instagram and RCS; unlimited contacts, custom fields, tags and events Read 29 Sep 2026 · interakt.shop

Every Interakt plan and price →

Strong points and limits

Strong points

  • Shared inbox supports WhatsApp and Instagram
  • No-code drag-and-drop WhatsApp chatbot builder
  • Catalogs can sync from Shopify, WooCommerce, or Excel
  • Available on Android, iOS, and web

Limits

  • No free plan
  • Growth costs $55/mo (+taxes)
  • Trial lasts 14 days

Who it suits

Interakt suits SMBs and D2C brands seeking tools for WhatsApp-centered marketing, sales, and support. Its shared inbox and CRM also fit teams managing WhatsApp and Instagram conversations together.

Verdict

Interakt combines messaging, lead management, and commerce workflows, with WhatsApp and Instagram central to its listed tools. The trial provides a way to evaluate it, but ongoing use requires a paid plan.

Where Specifiction places it

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