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Marketing

Best Conversational Marketing Software in 2026

Managing customer conversations as part of marketing involves choices about channels, routing, and what happens when a lead needs attention. Compare supported channels and conversation routing, then consider lead qualification and human handoff for the way your team handles prospects.

  1. 01 AiSensy

    AiSensy suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support.

    From $6/mo Free plan Web · iOS · Android · API
    9.4 Visit Specs
  2. 02 Chatfuel
    From $18/mo Free trial Web · macOS · iOS · Android
    9.2 Visit Specs
  3. 03 Greenbubble

    It suits support, sales, and marketing teams that manage customer conversations across several messaging channels.

    From $5/mo Free trial Web · iOS · Android · API
    8.8 Visit Specs
  4. 04 ChatBot
    From $25/mo Free trial Web · API
    8.6 Visit Specs
  5. 05 Spoki

    Spoki suits businesses that want marketing, sales, support, and lead qualification in a shared conversation platform.

    From €39/mo Free plan Web · iOS · Android · API
    8.6 Visit Specs
  6. 06 AfterLead
    Web
    8.5 Visit Specs
  7. 07 Dashly

    Dashly identifies B2B SaaS and real estate teams with 50K+ monthly traffic, sales cycles over one month, $500+ ACV, and an inbound motion as its target users.

    From $2,500/mo Free trial Web · Windows · iOS · Android
    8.5 Visit Specs
  8. 08 Intercom

    Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.

    From $0.99/mo Free trial Web · iOS · Android
    8.5 Visit Specs
  9. 09 Botcadence

    Botcadence describes its users as operations owners and teams scaling workflow volume while maintaining visibility, guardrails and a clear human owner.

    From $29/mo Free plan Web · API
    8.4 Visit Specs
  10. 10 Gupshup

    Gupshup is aimed at marketing, performance marketing, commerce and growth, and customer support teams.

    Free plan Web · API
    8.4 Visit Specs
  11. 11 Manychat

    Manychat suits creators, businesses, marketers, and brands that use social channels to engage audiences or generate leads and sales.

    From $14/mo Free plan Web · iOS · Android
    8.4 Visit Specs
  12. 12 Engati

    Engati presents its tools for businesses, partners, and e-commerce stores, with named industries including retail, real estate, education, travel, finance, government, and logistics.

    Free trial Web · iOS · Android · API
    8.2 Visit Specs
  13. 13 Interakt

    Interakt suits SMBs and D2C brands seeking tools for WhatsApp-centered marketing, sales, and support.

    Free trial Web · iOS · Android · API
    8.2 Visit Specs
  14. 14 Gallabox
    From $150/mo Free trial Web · API
    8.0 Visit Specs
  15. 15 giosg
    From €790/mo Web · iOS · Android · API
    8.0 Visit Specs
  16. 16 Customers.ai

    Customers.ai is aimed at Shopify brands using Klaviyo, including direct-to-consumer brands and their marketing agency partners.

    Free trial Web · iOS · Android · API
    7.9 Visit Specs
  17. 17 DaberAI
    From $157.50/mo Free trial Web
    7.9 Visit Specs
  18. 18 Respond.io

    Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.

    From $79/mo Free trial Web · iOS · Android · API
    7.9 Visit Specs
  19. 19 SleekFlow

    SleekFlow suits businesses managing sales or support conversations across multiple channels.

    From $49/mo Free trial Web · iOS · Android · API
    7.7 Visit Specs
  20. 20 Kriatix Lead Qualification Chatbot

    It is intended for sales, marketing, RevOps, agency, and customer support teams.

    Free trial Web · iOS · Android · Self-hosted
    7.6 Visit Specs
  21. 21 Docket
    From $3,000/mo Web
    7.5 Visit Specs
  22. 22 iAdvize
    From $80/mo Web · API
    7.5 Visit Specs
  23. 23 Infobip Conversational Marketing
    Free trial Web · API
    7.5 Visit Specs
  24. 24 Landbot

    Landbot suits teams building web chatbots through visual conversation flows and deploying them across channels.

    From €32/mo Free plan Web
    7.4 Visit Specs
  25. 25 LivePerson Conversational Cloud

    It suits organizations managing customer conversations across many messaging and voice channels, with options for automation, agent assistance, and analytics.

    Web
    7.3 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

AiSensy, Spoki, and Intercom are among the options shown. Contact limits can help you assess fit for your audience, while marketing journeys add another point of comparison for ongoing engagement. Free-plan availability and paid-from pricing round out the criteria, helping you weigh the listed capabilities against your workflow and budget.

Compare AiSensy and Chatfuel Get a place on this list

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