CM.com WhatsApp Business Platform vs InfiQ
CM.com WhatsApp Business Platform
cm.com
InfiQ
infiq.inSide by side
| Figure | CM.com WhatsApp Business Platform | InfiQ |
|---|---|---|
| Price from | £3.58/mo | ₹832.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · WhatsApp Business API Providers | 7.9 (#16) | 8.1 (#11) |
| Founded | 1999 | 2025 |
| Headquarters | Netherlands | Bhopal, Madhya Pradesh, India |
| Integrations | CM.com says its platform integrates with CRM, ERP, CDP, OMS, and CCaaS systems and highlights Salesforce, Shopify, Zendesk, Magento 2, Dynamics, Genesys, SAP, and HubSpot. | The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks. |
| Security | The WhatsApp product page describes the platform as GDPR-compliant and secured with end-to-end encryption; CM.com lists ISO 27001, 27017, 27018, and 27701 certifications in its Trust Center. | The security page states that data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that administrative actions are recorded in tamper-evident, hash-chained audit logs. |
| Support | The product page advertises high-level customer support, while the channel pricing page lists email support on Go, email and phone support on Basic, and email, phone, and live chat on Advanced. | Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours. |
Plans
CM.com WhatsApp Business Platform
- Go£43 a year
- Basic£135 a year
- Advanced£440 a year
- CustomPriced on request
InfiQ
- Lite₹999 a month
- Growth₹2,999 a month
- Lite₹9,990 a year
- Growth₹29,990 a year
- EnterprisePriced on request
In their own words
CM.com WhatsApp Business Platform
CM.com WhatsApp Business Platform has no write-up on Specifiction yet; its figures are above.