CMDB-360 vs HaloITSM
CMDB-360
cmdb360.com
HaloITSM
haloitsm.comSide by side
| Figure | CMDB-360 | HaloITSM |
|---|---|---|
| Price from | — | £33/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · CMDB Software | 7.8 (#24) | 9.0 (#4) |
| Purpose | CMDB-360 continuously discovers cloud and on-premise assets and supports administration automation for MSPs and enterprise IT teams. | HaloITSM provides IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. |
| Trial | The official site invites visitors to start a free trial but does not state its duration on the pages reviewed. | Halo offers a free 30-day trial with all features and modules included and no credit card required. |
Plans
HaloITSM
- HaloITSM public-sector listing£33 a month
- All-inclusive ITSM software (G2 listing)£40 a month
- HaloITSM£66 a month
- Halo all-in-one platform£69 a month
- Halo Enterprise PackagePrice not published
In their own words
HaloITSM
HaloITSM is IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. Teams can capture incidents through multiple channels, route them, track SLAs and OLAs, and manage major incidents in a dedicated console. The service catalogue supports forms, approvals, tasks, automation, and portal request tracking. Change management covers approvals, CAB reviews, risk checks, calendars, implementation plans, and rollback steps. Halo brings assets, configuration items, services, and users into a related view, with discovery and integrations for updating data. Reporting includes 1,000+ out-of-the-box reports and a no-code query builder. The platform is API-centric and offers web, iOS, Android, self-hosted, and API options. HaloITSM costs £66 a month per agent, billed annually, with all features included; end users and portal customers are free. An onboarding package is required at a bespoke cost. A 30-day trial includes all features and modules without requiring a credit card. Halo is a UK-based company founded and based in Suffolk.