CMDBuild READY2USE vs Snipe-IT

CMDBuild READY2USE manages hardware and software configuration items and supports IT governance and service management workflows aligned with ITIL. Its self-service interface covers the service catalogue, malfunction reports and new service requests. Listed workflows include Incident Management, Request Fulfilment and Change Management. Asset Lifecycle covers order registration, goods acceptance, assignment, transfers and scrapping, while Service Management handles catalogues, work orders, SLAs, KPIs, controls and notifications. The system also supports map georeferencing, 2D floor plans and 3D models made with BIM tools. Connectors built with the CMDBuild Service Bus waterWAY framework include OCS Inventory, Active Directory, VMware vCenter and Amazon AWS. The product uses a Java server, Ajax interface and PostgreSQL, with user, group, permission and multitenant configuration features. It is an open-source project maintained by PAT srl and may be used under the GNU Affero GPL, subject to logo and legal-notice requirements for modified versions. Self-Service is downloadable for self-installation; Subscription includes a ready-to-use OVF appliance. No plan prices are listed.

Snipe-IT has no write-up on Specifiction yet; its figures are above.