CMDBuild vs iTop
CMDBuild
cmdbuild.orgiTop
combodo.comSide by side
| Figure | CMDBuild | iTop |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 6 |
| Spec score · CMDB Software | 8.2 (#18) | 8.7 (#10) |
| Spec score · Configuration Management Database | 8.3 (#15) | 8.6 (#9) |
| Integrations | REST web services let applications read and write data, execute operations, exchange notifications, and connect to external asset, staff, ERP, infrastructure, monitoring, and IoT systems. | Built-in collectors and synchronization can connect with OCS Inventory, VMware, Microsoft Graph, Azure, vSphere and Ansible. |
| License | The maker says CMDBuild may be used, distributed, and edited under the GNU Affero GPL (AGPL), with specified legal notice and logo requirements for modified versions. | The public iTop repository is licensed under AGPL-3.0. |
| Support | The maker directs users to the community forum or the maintainer for assistance, and describes subscription support as including assistance, upgrades, bug fixes, a certified appliance, mobile app, and interoperability connectors. | Paid subscriptions include support, and Combodo says its support team consists of France-based engineers who help with usage, complex incidents, and migrations. |
Plans
iTop
- CommunityFree
- iTop CommunityFree
- AtelierPriced on request
- ForgePriced on request
- iTop AtelierPriced on request
- iTop ForgePriced on request
In their own words
CMDBuild
CMDBuild is an open-source web environment for configuring custom asset-management applications. It manages asset databases and tracks asset composition, location, functional relationships, updates, and lifecycle. Configuration tools cover database modeling, workflows, reports, dashboards, external connectors, georeferencing, and administration. Other listed features include file import and export, document archives, GIS and BIM, history, task management, and scheduling. REST web services let connected applications read and write data, run operations, exchange notifications, and connect to external systems. Permissions can be assigned through user roles and scoped to data, processes, views, reports, and dashboards. The software runs on a web server and is accessed in a browser; server setup knowledge is required. Its listed minimum hardware includes 16 GB RAM, 150 GB disk per instance, and four cores, alongside PostgreSQL 17.x, Tomcat 10, and Java 17. The standard download does not include a data model, workflows, reports, or dashboards. CMDBuild is available under the AGPL, with legal notice and logo requirements for modified versions.
iTop
iTop is an open-source IT service management platform centered on service management and a configuration management database (CMDB). Its service catalog connects to incident, request, problem, and change processes and supports SLA calculation. Through the web portal, users can submit service requests, follow progress, and provide updates in real time. The CMDB supports configurable items, synchronization, impact analysis, audits, and asset management. Teams can change workflows, attributes, menus, and other elements using iTop Designer’s low-code graphical interface. Integration options include a REST API, webhooks, and integrations or collectors for OCS Inventory, VMware, Microsoft Graph, Azure, vSphere, and Ansible. Listed security features include role-based permissions, SSO, MFA, brute-force protection, and department data silos. Combodo describes long- and short-term release lifecycles and a documented public vulnerability-handling process. The free Community offer is listed for on-premise use; Atelier and Forge offer SaaS and on-premise availability, with different service levels.