CoAction Software vs EZBIS

CoAction Software is an EMR and practice management system for chiropractic practices, running on macOS and Windows. Its clinical and billing tools include SOAP notes, care plans, billing and tracking reports, HCFA bill batch processing, rebilling, and EOB payment reconciliation. Communications features support demographic-segmented email and text campaigns, reminders, and real-time two-way patient texting. Online scheduling provides separate portals for new and established patients, patient Google Calendar synchronization, and resource booking with visit-type limits per time slot. CoAction identifies Fortis as its exclusive credit-card processor and describes integrated merchant processing. The maker describes multiple daily cloud backups, at least 30 versions, and redundant offsite Amazon cloud storage, while stating that the software itself has no cloud option. The FAQ says backup data is encrypted and references HCFA and HIPAA HL7 guidance. There is no patient smartphone app or inventory module. Pricing is on request.

EZBIS develops chiropractic practice-management and electronic health record software, serving chiropractors since 1980. EZBIS Office brings together billing, collections, scheduling, electronic health records, and patient self-check-in; practices can also combine modules à la carte. The suite is described as scalable from solo practitioners to multi-doctor and multi-location operations. EHR features include body diagrams, customizable panels, SOAP notes, exams, histories, imaging, care plans, and automatic billing-code posting. Practices can deploy the software on an on-premise server or use cloud hosting. The cloud option includes the same EZBIS Office software, automatic software and patient-data backups, and telephone support at no additional charge. EZBIS supports electronic claims, remittances, and eligibility through clearinghouses, plus built-in EMV card processing. The cloud plan costs $225 a month, billed flat rate per month. One-time options are Basic Billing System at $995, paid once and Complete EZBIS Office with 3 Users at $3,995, paid once. Cloud subscriptions require a one-year commitment, are priced per named user for one facility, and charge extra for clearinghouse electronic claims.