Coassemble vs Elevio
Coassemble
coassemble.comElevio
elev.ioSide by side
| Figure | Coassemble | Elevio |
|---|---|---|
| Price from | — | $125/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Customer Education Software | 8.0 (#12) | 8.2 (#6) |
| Audience | The company describes the platform for product, platform, and people teams that want to deliver learning within the tools their users already use. | Elevio describes its product as helping support, customer success, product and content teams. |
| Founded | 2017 | 2015 |
| Integrations | The pricing page lists OneDrive and Google Drive connections, Slack, and embedding in tools such as Notion and Confluence. | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. |
| Security | The site states that Coassemble holds SOC 2 Type 1 and Type 2 and does not use customer content or learner data to train third-party AI models. | The pages reviewed did not state specific security certifications or compliance claims. |
Plans
Coassemble
- SandboxPrice not published
- BuildPrice not published
- ScalePrice not published
- Partner$20,000 a year
Elevio
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
In their own words
Coassemble
Coassemble has no write-up on Specifiction yet; its figures are above.
Elevio
Elevio delivers product guidance to customers, support agents, and internal teams through an Assistant embedded in a product or website. Users can open help content without leaving the page, and Elevio says it surfaces relevant material before ticket submission, deflecting 20% of customer tickets on average. Support staff can add in-app help hotspots with a visualizer, without developer involvement. Users can leave feedback on the help, including a note for follow-up when feedback is negative. A hosted knowledge base can be styled and configured with CSS, HTML, JavaScript, colors, content, and logos. Listed integrations include Freshdesk, Help Scout, Intercom, Slack, StatusPage, and WordPress; the pricing page also lists a JavaScript API. All plans include 1,000,000 page views. Elevio launched in 2015 and describes itself as a Melbourne-based startup serving support, customer success, product, and content teams. It is available via web and API. Plans start at $125 a month billed annually, or $155 month-to-month; a 14-day trial is available, with no free plan.