Coassemble vs Gainsight Customer Education
Coassemble
coassemble.comGainsight Customer Education
support.gainsight.comSide by side
| Figure | Coassemble | Gainsight Customer Education |
|---|---|---|
| Price from | — | $2,083.33/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Customer Education Software | 8.0 (#12) | 8.5 (#3) |
| Spec score · Learning Management Systems | 7.7 (#64) | 8.4 (#27) |
| Analytics | The platform tracks attempts, scores, and completions in dashboards and can send results to other systems through its Tracking API and webhooks. | Customer Education data can be integrated into Gainsight CS so customer success managers can access user and activity data, including certification status and product usage. |
| API access | Yes | Yes |
| Assessments | Yes | Yes |
| Audience | The company describes the platform for product, platform, and people teams that want to deliver learning within the tools their users already use. | Gainsight positions its customer education offering for teams training customers or partners, with its pricing page describing Essentials for starting an academy and Enterprise for teams scaling to thousands of learners. |
| Certificates | No | Certification workflows can connect with LinkedIn, Credly, Accredible and Caveon. |
| Founded | 2017 | 2009 |
| Integrations | The pricing page lists OneDrive and Google Drive connections, Slack, and embedding in tools such as Notion and Confluence. | Native or API connections include Salesforce, Gainsight, Google Analytics, Zoom, Webex, GoTo and Zendesk. |
| Security | The site states that Coassemble holds SOC 2 Type 1 and Type 2 and does not use customer content or learner data to train third-party AI models. | Gainsight's security page says it uses role-based access controls and encryption for data in transit and at rest, and links Customer Education to the Gainsight Trust Center. |
| What it does | Coassemble is an API-first training platform for authoring courses, embedding learning experiences, and tracking completions. | Skilljar by Gainsight is an external learning-management platform for onboarding, educating and retaining customers, partners and other audiences. |
Plans
Coassemble
- SandboxPrice not published
- BuildPrice not published
- ScalePrice not published
- Partner$20,000 a year
Gainsight Customer Education
- Skilljar by Gainsight AWS Marketplace$25,000 a year
- Basic$30,000 a year
- EnterprisePriced on request
- EssentialsPriced on request
- ProfessionalPriced on request
In their own words
Coassemble
Coassemble has no write-up on Specifiction yet; its figures are above.
Gainsight Customer Education
Gainsight Customer Education is a paid web and API product for onboarding, educating, and retaining users through on-demand digital education. Course tools support authoring and publishing, activities, milestones, and quizzes. Administrators can add admins, managers, and learners, assign courses, and organize users into groups. Data can flow into Gainsight CS, where customer success managers access user and activity details such as certification status and product usage. Listed integrations include Salesforce, Customer.io, Gainsight PX, Google Analytics, HubSpot, Iterable, Mailchimp, Zapier, Zendesk, and Zoom. Commerce supports educational products and bundles, payment gateways, coupons, promo codes, and order tracking. Capabilities include assessments, certificates, custom branding, custom domains, and API access. AI can generate captions for Media Library videos; Gainsight says customer data is not retained by third-party subprocessors or used to train the AI system, with zero data retention. Security features include role-based access controls and encryption in transit and at rest.