Cogsdale CSM Utility Billing vs MuniSoft Utility Billing and Receivables
Cogsdale CSM Utility Billing
cogsdale.comMuniSoft Utility Billing and Receivables
munisoft.caSide by side
| Figure | Cogsdale CSM Utility Billing | MuniSoft Utility Billing and Receivables |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Utility Billing Software | 8.3 (#4) | 7.6 (#12) |
| Headquarters | Ottawa, Ontario, Canada | Regina, Saskatchewan, Canada |
| Intended customers | Cogsdale describes its solutions as serving utilities, local government agencies and municipalities, and investor-owned companies. | MuniSoft describes its software as developed for local governments and says its applications are tailored to jurisdictions' legislative requirements. |
| Support | Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems. | MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request. |
| What it does | Cogsdale CSM is a convergent utility customer-service and billing system for electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone and cable services. | Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures. |
Plans
Cogsdale CSM Utility Billing
- BasicPriced on request
- Cogsdale CSM Utility BillingPriced on request
MuniSoft Utility Billing and Receivables
- Utility Billing and ReceivablesPriced on request
In their own words
Cogsdale CSM Utility Billing
Cogsdale CSM Utility Billing provides convergent billing for utility services, including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable. It supports flexible rates, unlimited routes, multiple billing plans and bills that combine services. Customer service tools bring together customer and premise information, activity history, payment arrangements, reports and document management. Payment channels include customer portals, IVR, kiosks and pay by text, with processing partnerships including InvoiceCloud and Paymentus. Collections cover overdue and delinquent payments, arrangements and extensions, agency exports, and bad debt or write-offs. The system can send bills and collection or payment-arrangement notices by email, SMS and electronic copies. Its MeterSense add-on works with leading AMI systems to manage and interpret smart meter data. Cogsdale describes a RESTful API using tokenized security and JSON, and offers managed cloud hosting with a stated 99.9%+ uptime guarantee. Listed platforms are Android and iOS. Pricing is on request.
MuniSoft Utility Billing and Receivables
MuniSoft Utility Billing and Receivables has no write-up on Specifiction yet; its figures are above.