Collaborate vs FAMCare
Collaborate
collaboratesoftware.comFAMCare
famcare.netSide by side
| Figure | Collaborate | FAMCare |
|---|---|---|
| Price from | — | $795/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Case Management Software | 8.2 (#27) | 8.9 (#2) |
| Spec score · Nonprofit Case Management Software | 7.9 (#8) | 8.6 (#3) |
| Deployment | Collaborate is cloud hosted and browser accessible, with no software installation required. | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. |
| Founded | 1998 | 1998 |
| Headquarters | Chicago, Illinois, United States | St. Louis, Missouri, United States |
| Implementation | Typical deployment is stated as 8–12 weeks from contract to go-live, including data migration, customization, and staff training. | The FAQ estimates 30–90 days for a small engagement and lists planning, migration, configuration, testing, training and go-live support. |
| Integrations | The maker lists REST API, webhooks, SFTP/SCP, state data systems, DocuSign, and SMS providers, and describes examples including medical billing, payroll/staffing, and QuickBooks. | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. |
| Mobile access | The maker says Collaborate is accessible on desktop, laptop, tablet, and mobile phone with an internet connection. | Mobile browsers on Android and iOS are supported, with mobile entry intended for demographics, case notes, assessments and signatures. |
| Purpose | Collaborate is customizable case management software for nonprofits and social services agencies. | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. |
| Reporting | Users can create filterable, shareable dynamic reports, charts, crosstabs, and custom funder reports. | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. |
| Security | The maker states that Collaborate is HIPAA compliant and SOC 2 Type 2 certified, and describes TLS 1.3 encryption in transit and AES-256 encryption at rest. | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
Collaborate
Collaborate is customizable case management software for nonprofits and social services agencies. Its case profiles gather intake information, services, assignments, referrals, notes, documents, notifications and alerts in one view. Organizations can tailor intake forms, digitize paper forms, define services and share external forms by link or website embed. Reports can be filtered and shared, with results shown as charts and graphs. The product integrates with DocuSign and supports API connections to systems including statewide referrals, medical billing, payroll, staffing and QuickBooks. It is cloud-hosted and accessed through a browser without installation, including on desktop, laptop, tablet and mobile phone with an internet connection. The maker says it is HIPAA compliant and SOC 2 Type 2 compliant, and lists encryption, role-based permissions, multifactor authentication, SSO support, audit logs and backups. Pricing is based on organization size, user count and modules, with no per-seat licensing fees; the price is on request. Typical deployment is stated as 8–12 weeks from contract to go-live, including migration, customization and staff training.
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.