CollaborateMD vs Delam
CollaborateMD
collaboratemd.comDelam
delam.aiSide by side
| Figure | CollaborateMD | Delam |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 9 | 3 |
| Spec score · Medical Appointment Scheduling Software | 9.0 (#2) | 8.0 (#13) |
| Compliance | CollaborateMD says it is a Level 2 PCI-DSS self-certified service provider and maintains a HIPAA business-associate agreement. | Delam's security page says PIPEDA, PHIPA, and Quebec Law 25 are live, while HIPAA and SOC 2 Type II attestation were listed for 2026. |
| Founded | 1999 | 2025 |
| Security | The privacy policy states use of SSL, firewalls, encryption, physical access controls and need-to-know permissions. | Delam's security page states that patient data is hosted in Canada and describes AES-256-GCM encryption at rest and TLS 1.3 in transit. |
| Support | Support includes a knowledge base, case portal, weekday agents and 24/7 AI assistance; cases are targeted for 24–48-hour responses. | The pricing page lists support scope as part of the recurring service covered in a written proposal. |
Plans
CollaborateMD
- CorePriced on request
- OptimizePriced on request
- ProPriced on request
- Medical Billing PackagePriced on request
- CollaborateMD WebAPI interfacePriced on request
- MDTech charge capture interfaceFree
- Preferred Partner InterfacesFree
- MediMobile interface$2,500, paid once
- Quest Diagnostics or LabCorp interface$2,500, paid once
Delam
- Alongside your softwarePriced on request
- Your full platformPriced on request
- Your patient appPriced on request
In their own words
CollaborateMD
CollaborateMD has no write-up on Specifiction yet; its figures are above.