Collabware CLM vs IG Central

Collabware CLM manages the lifecycle of electronic, email, and physical records within SharePoint. It combines case management, search, workflow, and records management for organisations handling content through retention and disposition. Administrators can configure rules to classify electronic content and cases, set retention, and manage disposition across SharePoint. The product also tracks physical-record inventory and storage, with circulation handled through open or request-based processes. Advanced metadata queries help users locate records, and legal holds protect held content from modification. Users can build lifecycle workflows and generate dynamic audit reports in Excel format. CLM runs within existing SharePoint infrastructure and supports multiple farms through the Service Application model. It integrates natively with SharePoint 2013, 2016, and 2019, and includes documented in-process and web service APIs. The vendor identifies CLM as DoD 5015.2 certified and says it adds a security layer over SharePoint safeguards. Pricing is $192 a year, billed annually, with a minimum purchase of 100 users; volume discounts are available. Unlimited support is included, with tickets submitted by email or through the account-required Help Center.

IG Central is a self-hosted, single-tenant governance engine for classifying, governing, and searching enterprise content where it already resides. It runs inside the customer’s environment and does not require data migration. Its drill-down LLM classification follows a records taxonomy and extracts typed metadata, sensitivity, and personally identifiable information. The platform enforces retention schedules, supports disposition workflows and policy application, and provides enterprise-wide search, an embedded document viewer, and governance review workflows. Users can inspect classifications, prompts, metadata, and outcomes, then correct classifications; those corrections feed MCP tools for ongoing model refinement. A transactional outbox tracks state changes and is described as crash-safe and fully auditable. Content can arrive through uploads or connected cloud services. Google Drive is available today, while additional connectors are planned. The maker says processing stays inside the customer’s network without public-AI dependency. Pricing is on request.