Collar vs ZendPaw
Collar
collar.petZendPaw
zendpaw.comSide by side
| Figure | Collar | ZendPaw |
|---|---|---|
| Price from | £49/mo | $39/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Pet Grooming Software | 8.5 (#4) | 7.2 (#11) |
| Spec score · Pet Grooming Scheduling Software | 8.4 (#9) | 7.2 (#29) |
| Pet records | Pet and owner profiles can include vaccination information, grooming notes from past appointments and contact details. | Client profiles can include pets’ breed, weight, age, notes, and service history. |
| Scheduling | The system supports groomer-specific schedules or shared schedules across services, with availability and capacity management. | The service offers an appointment calendar, appointment status tracking, and recurring appointments that can be scheduled for up to six months. |
| Security | Collar says data is encrypted, user personal data or activity is not tracked or shared with third parties, requests use SSL encryption over a proxy tunnel, and Stripe handles payment processing. | ZendPaw says it uses HTTPS/TLS encryption in transit, salted one-way password hashing, rate limiting, CAPTCHA, role-based access controls, and per-tenant data separation. |
| Support | The pricing page includes email support and monthly service setup and advisory sessions, with one session on Essential, two on Premium and four on Business. | Customer support is available by email in English and Spanish, and ZendPaw says it aims to respond within two business days. |
Plans
In their own words
Collar
Collar is pet-business software for grooming appointments, scheduling, payments, and related operations. Groomers can accept booking requests around the clock, with availability controlled by breed, size, coat type, staff availability, and capacity rules. Schedules may be groomer-specific or shared across services. Automated reminders can use in-app chat, email, or SMS, based on customer preferences and past interactions. Businesses can request deposits, charge cards on file after appointments, and adjust totals before payment. Collar Chat supports text, photo, video, and report sharing, plus ready-to-collect notifications. Pet and owner profiles can store vaccination details, grooming notes, and contact information. Other listed tools include marketing campaigns, e-commerce, multi-site management, reporting, tagging automations, and staff task management. Collar runs on Android, iOS, and the web, with Stripe handling payment processing. Plans cost 49.00 GBP, 99.00 GBP, or £199 a month, with a 14-day trial.