ZendPaw

Spec sheet

What it does

ZendPaw is cloud-based software for pet service businesses that provides appointment scheduling, client and pet records, staff management, automated reminders, payment processing, and related business tools.Read 9 Oct 2026 · zendpaw.com

Security

ZendPaw says it uses HTTPS/TLS encryption in transit, salted one-way password hashing, rate limiting, CAPTCHA, role-based access controls, and per-tenant data separation.Read 9 Oct 2026 · zendpaw.com

Support

Customer support is available by email in English and Spanish, and ZendPaw says it aims to respond within two business days.Read 9 Oct 2026 · zendpaw.com

Bilingual support

The interface is available in English and Spanish, and reminder language can be set individually for each client.Read 9 Oct 2026 · zendpaw.com

Cancellation policies

Businesses can set cancellation policies per service and track deposit status on appointments.Read 9 Oct 2026 · zendpaw.com

Data export and retention

Users can export their records as CSV files; after cancellation, data is available for export for 30 days before deletion from active systems.Read 9 Oct 2026 · zendpaw.com

Digital waivers

Digital waivers can be sent automatically to new clients for online signing, and the signed status appears on the client profile.Read 9 Oct 2026 · zendpaw.com

Pet records

Client profiles can include pets’ breed, weight, age, notes, and service history.Read 9 Oct 2026 · zendpaw.com

Plan limits

Solo includes up to 15 services and one staff member; Salon includes up to 10 staff; Premium is listed as coming soon with unlimited staff.Read 9 Oct 2026 · zendpaw.com

Salon features

Salon features include online booking, commission tracking, pet report cards, supply and retail inventory, and role-based staff access.Read 9 Oct 2026 · zendpaw.com

Scheduling

The service offers an appointment calendar, appointment status tracking, and recurring appointments that can be scheduled for up to six months.Read 9 Oct 2026 · zendpaw.com

Service providers

ZendPaw identifies Stripe for payment processing, Cloudflare for security and bot protection, Resend for transactional email, Neon for database hosting, Vercel for hosting, and Sentry for error monitoring.Read 9 Oct 2026 · zendpaw.com

Who it serves

ZendPaw is designed for pet businesses including grooming salons, mobile groomers, veterinary clinics, and pet care providers in the United States and Mexico.Read 9 Oct 2026 · zendpaw.com

Plans and prices

Every ZendPaw plan and price →

Where Specifiction places it

• Pet Grooming Software#11 of 197.2
• Pet Grooming Scheduling Software#29 of 307.2