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SPECIFICTION
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ComBase vs Gainsight Customer Communities

ComBase

getcombase.com

Gainsight Customer Communities

gainsight.com

Side by side

FigureComBaseGainsight Customer Communities
Price from$249/mo$83.33/mo
Free plan——
Free trial——
Open source——
WebYesYes
API—Yes
Plans published34
Spec score · Customer Community Software7.3 (#29)8.4 (#9)
Spec score · Community Platforms7.0 (#116)8.3 (#37)
Free planNoNo
HeadquartersDover, Delaware, United StatesSan Francisco, California, USA

Plans

ComBase

  • Starter$249 a month
  • Advanced$833 a month
  • EnterprisePrice not published

ComBase pricing →

Gainsight Customer Communities

  • Customer Communities listing$1,000 a year
  • BusinessPriced on request
  • EnterprisePriced on request
  • ProfessionalPriced on request

Gainsight Customer Communities pricing →

In their own words

ComBase

ComBase has no write-up on Specifiction yet; its figures are above.

Visit getcombase.com

Gainsight Customer Communities

Gainsight Customer Communities provides web and API tools for giving customers one place to ask, answer, learn, and share knowledge. Community features include knowledge bases, discussion boards, messaging, and event management. Businesses can create and customize communities without code, tailoring experiences around a product, role, or region. The service also supports customer discussions about what works, what is missing, and what should come next, with feature requests, a feedback portal, and a product roadmap. Described AI capabilities include AI Answers, a Moderation AI Agent, AI Translations, and a CC MCP Server. Listed integrations include Gainsight CS, Skilljar, Zendesk, Jira, Salesforce, Mixpanel, Google Analytics, and Miro. Native Skilljar integration provides course access, Academy search, and Unified Login. Gainsight lists SOC, HIPAA, ISO 27001, and Data Privacy Framework credentials, plus role-based access controls and encryption for transport, data at rest, PGP, and email APIs. Plans are paid and priced on request: Professional has three admin seats, Business five, and Enterprise ten.

Visit gainsight.com