CommCare vs Echo Impact
CommCare
commcare.dimagi.comEcho Impact
echoimpact.ioSide by side
| Figure | CommCare | Echo Impact |
|---|---|---|
| Price from | $100/mo | A$166.67/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Nonprofit Impact Measurement Software | 9.2 (#2) | 8.3 (#7) |
| Data residency | Paid plans can host data in the United States, European Union or India. | Primary database records, uploaded documents and attachments are stored in Supabase's Sydney region, while the application is hosted in Singapore. |
| Headquarters | Cambridge, Massachusetts, United States | Perth, Western Australia, Australia |
| Integrations | Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs. | Listed integrations include external grant platforms, monday.com, MYOB and Xero, with MYOB and Xero available on request. |
| Purpose | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. | Echo helps funders, grant makers and not-for-profits collect, analyse and communicate their impact. |
| Reporting | Projects include built-in reports, a no-code report builder, Excel exports and live Power BI or Tableau feeds. | Echo generates board packs, impact summaries, compliance reports and narrative reports from live portfolio data. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | The security overview states that connections use TLS 1.2+, database storage uses AES-256 encryption, and infrastructure providers are SOC 2 Type II certified. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | The maker says customers receive a dedicated relationship manager, regular check-ins and direct access to the support team. |
| What it does | CommCare is a data-collection and program-delivery platform for frontline work, supporting mobile or web applications, client tracking, service delivery and field data collection. | Echo is an online platform for collecting, analysing and communicating the long-term impact of grants, programmes, people and investments. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
Echo Impact
- Reporting ModuleA$2,000 a year
- Full service onboardingA$5,000, paid once
- Echo Impact PlatformA$10,000 a year
- Echo Impact Platform (Core)A$10,000 a year
- Impact ReportA$30,000, paid once
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
Echo Impact
Echo Impact has no write-up on Specifiction yet; its figures are above.