CommCare vs Formitize
CommCare
commcare.dimagi.com
Formitize
formitize.comSide by side
| Figure | CommCare | Formitize |
|---|---|---|
| Price from | $100/mo | $29.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 1 |
| Spec score · Mobile Forms Software | 9.3 (#2) | 8.2 (#16) |
| Audience | Dimagi describes CommCare as serving governments, nonprofits, research institutions, and frontline workers in more than 130 countries. | Formitize says it serves clients from sole traders to government agencies and large corporations, and its help guide says it works across more than 250 industries. |
| Founded | 2002 | 2012 |
| Headquarters | Cambridge, Massachusetts, United States | The company says it is based in Sydney, Australia, and identifies its head office as being in Gregory Hills. |
| Integrations | Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs. | The features page lists integrations with Zapier, Mailchimp, Stripe, QuickBooks, Xero and Power BI; Zapier can connect to services including Google Sheets, Google Calendar, Google Drive, Slack and Microsoft Excel. |
| Purpose | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. | Formitize is a mobile business platform for paperless workflows, combining flexible forms with CRM, job management, scheduling, document management, sales pipeline, quoting and invoicing. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | The maker lists Security Plus as an additional option with two-factor authentication, password controls, login tracking, URL and browser monitoring, and Microsoft SSO. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | Formitize offers email and regional phone support and says customers can book a five-minute chat or use the on-screen smart assistant. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
Formitize
Formitize is a mobile business platform for paperless workflows, combining forms with CRM, job management, scheduling, document management, sales pipeline, quoting, and invoicing. Smart Forms include a drag-and-drop builder, templates, automated actions, API access, and integrations, and can work offline. Operations features cover one-off and recurring jobs, routing, tracking, reminders, and real-time status updates. Smart Assist can handle appointment reminders, job-status updates, invoice creation, lead and quote follow-up, and invoice chasing. Listed integrations include Zapier, Mailchimp, Stripe, QuickBooks, Xero, and Power BI. The platform is available on web and through Apple and Android apps, with API access. The Formitize plan costs $29.99 a month per user; Australian prices exclude GST. A free 14-day trial is available, and the maker says it will build a customer's first form at no charge during the trial. Webforms is a separate paid add-on, priced at $19.99 per month for business clients and from $250 per month for enterprise clients; Australian prices exclude GST.