CommCare vs Fulcrum
CommCare
commcare.dimagi.comFulcrum
fulcrumapp.comSide by side
| Figure | CommCare | Fulcrum |
|---|---|---|
| Price from | $100/mo | $43/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Data Collection Software | 9.3 (#1) | 8.4 (#10) |
| Spec score · Mobile Forms Software | 9.3 (#2) | 8.2 (#17) |
| Founded | 2002 | 2011 |
| Headquarters | Cambridge, Massachusetts, United States | San Francisco, California, United States |
| Integrations | Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs. | Fulcrum highlights integrations with Esri ArcGIS, Microsoft Power Automate, and IBM Maximo. |
| Purpose | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. | Fulcrum is a field operations management platform for running, recording, and closing out fieldwork. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | Fulcrum says it runs on AWS, has SOC 2 Type 2 certification, and encrypts transmitted data with TLS and stored data with AES-256. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | Professional includes standard email and in-app support; Elite and Enterprise include priority email, in-app, and phone support. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
Fulcrum
Fulcrum is a field operations management platform for running, recording, and closing out fieldwork. Teams build digital workflows with drag-and-drop forms, conditional logic, and required fields. Mobile capture handles photos, audio, video, barcodes, QR codes, and signatures, including offline use. Geospatial collection supports points, lines, polygons, offline basemaps, and layers. Audio FastFill turns spoken observations into structured data, while Insights answers plain-language questions with reports, maps, or risk trends. Fulcrum highlights Esri ArcGIS, Microsoft Power Automate, and IBM Maximo integrations, plus REST and Query APIs, webhooks, and Zapier. It runs on AWS and states SOC 2 Type 2 certification, TLS encryption in transit, and AES-256 encryption for stored data. Professional costs $43 a month billed annually; Elite costs $55 a month billed annually. All plans require annual billing and at least five users.