CommCare vs LiveImpact
CommCare
commcare.dimagi.comLiveImpact
liveimpact.orgSide by side
| Figure | CommCare | LiveImpact |
|---|---|---|
| Price from | $100/mo | $125/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 13 |
| Spec score · Social Work Case Management | 9.1 (#1) | 7.5 (#9) |
| Case management | Each client, household or entity can have a longitudinal record that persists across visits and form submissions. | Its case management features include custom workflows, drag-and-drop forms, client communications, and AI-powered reporting. |
| Founded | 2002 | 2014 |
| Headquarters | Cambridge, Massachusetts, United States | Mountain View, California |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | The homepage says case management includes HIPAA-ready security features for protecting sensitive data. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | The pricing page lists unlimited email support, a tutorial base, an AI knowledge bot, tailored workshops, and one-on-one onboarding support. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
LiveImpact
- Starter$150 a month
- Pro$275 a month
- AI Advantage — FundraisingPrice not published
- Custom — Fundraising and Donor ManagementPrice not published
- Core$350 a month
- AI Advantage — Program and Case ManagementPrice not published
- Custom — Program and Case ManagementPrice not published
- Fundraising AI Boost$125 a month
- Fundraising & Donor Management — Starter$150 a month
- Fundraising & Donor Management — Pro$275 a month
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
LiveImpact
LiveImpact has no write-up on Specifiction yet; its figures are above.