CommCare vs SurveyMonkey

CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.

SurveyMonkey is a platform for creating surveys, forms and quizzes, with response analytics, logic branching, custom branding and API access. Its free Basic plan allows unlimited surveys, but each survey is limited to 10 questions and responses are restricted. The platform lists 1,000 responses per month as a response limit; other listed plans include 15,000 responses per year on Advantage Annual and 40,000 on Premier Annual. Team plans provide shared assets, roles, permissions and consolidated billing, and surveys can accept payments through Stripe or PayPal. Free iOS and Android apps support survey creation and checking recent results; each user may register up to two devices at a time. Paid plans may charge ₹5.00 for each response beyond the applicable limit. Enterprise includes Zoom integration, enhanced governance and security, SSO and regional data centers. SurveyMonkey Audience is listed as reaching more than 335 million people across over 130 countries. Team Advantage is listed at ₹1,550 per user per month, starting with three users and billed annually; Team Premier is ₹3,800 on the same basis. The maker was founded in 1999 and is headquartered in San Mateo, California.