CommCare vs UpMetrics
CommCare
commcare.dimagi.com
UpMetrics
upmetrics.comSide by side
| Figure | CommCare | UpMetrics |
|---|---|---|
| Price from | $100/mo | $120.83/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 6 |
| Spec score · Nonprofit Impact Measurement Software | 9.2 (#2) | 7.5 (#15) |
| Audience | Dimagi describes CommCare as serving governments, nonprofits, research institutions, and frontline workers in more than 130 countries. | UpMetrics is built for nonprofits, grantmakers, and impact investors, with funder-sponsored cohorts that provide nonprofits access, training, and peer learning. |
| Founded | 2002 | 2019 |
| Integrations | Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs. | UpMetrics supports Google Sheets, SurveyMonkey, Qualtrics, CSV exports, and some grant-management systems; custom API and RPA integrations are available through Services. |
| Purpose | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. | UpMetrics manages the complete impact reporting lifecycle, from defining what to measure through sharing results, for impact investors, foundations, and nonprofits. |
| Security | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. | UpMetrics is SOC 2 Type 2 compliant, and its security policies follow applicable ISO 27001 and SOC 2 Trust Service principles and criteria. |
| Support | Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier. | The UpMetrics Community provides client networking, resources, on-demand training, and direct engagement with UpMetrics staff. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
UpMetrics
- Starter PlanFree
- Professional$1,450 a year
- Premium$2,400 a year
- Enterprise$4,300 a year
- Elite$6,250 a year
- Impact Funder PlansPriced on request
In their own words
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.
UpMetrics
UpMetrics manages impact reporting for nonprofits, grantmakers, foundations, and impact investors, from choosing measures to sharing results. Its workflow links customizable metrics, collaborative data collection, centralized data management, analytics, and external storytelling. Teams can code and categorize stories, photos, interviews, and testimonials, associate them with programs, and analyze them alongside quantitative data. Charts and dashboards can be reused, shared by public link, embedded, or exported without exposing underlying data. Integrations include Google Sheets, SurveyMonkey, Qualtrics, CSV exports, and some grant-management systems; custom API and RPA connections are available through Services. UpMetrics says hosted content is encrypted at rest and in transit, with customer data logically separated and MFA for sensitive access. It is SOC 2 Type 2 compliant and says it will notify customers in writing within 72 hours of a confirmed breach. Standard onboarding usually takes about four to six weeks. The free Starter Plan includes framework-building tools and a public profile page; Professional costs $1,450 a year.