Commento vs Threadmodo
Commento
commento.coThreadmodo
threadmodo.comSide by side
| Figure | Commento | Threadmodo |
|---|---|---|
| Price from | $59.99/mo | $29.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Social Media Moderation Software | 8.1 (#9) | 8.3 (#8) |
| Audience | The site describes use cases for influencers and creators, e-commerce brands, enterprise brands and agencies, political organizations, public institutions, NGOs and community leaders. | The product is presented for DTC brands, agencies, creators, and growth teams managing Meta comments. |
| Headquarters | Çankaya, Ankara, Turkey | Gurugram, Haryana, India |
| Integrations | The features page lists Instagram, Facebook, YouTube, REST API, webhooks, Salesforce, HubSpot, Zendesk, JSON/CSV/PDF exports and SSO. | Threadmodo connects to Facebook Pages and linked Instagram Business accounts through Meta OAuth and Meta's official API. |
| Product | Commento is an AI-powered platform for managing and analyzing Instagram, Facebook and YouTube comments from one dashboard. | Threadmodo moderates spam, hate and low-signal comments on Facebook and Instagram and drafts replies in the page's brand voice. |
| Security | The privacy policy says the company uses encryption in transit and, where appropriate, at rest, along with access controls, security assessments and staff training. | OAuth tokens are encrypted at rest and scoped to connected Meta assets; the maker says data is not sold or used to train models. |
| Support | The contact page lists technical support, a support center, API documentation, and a Discord/community link; the Business plan includes priority support. | Enterprise includes dedicated onboarding and support, while the privacy page lists [email protected] and a phone number. |
Plans
Commento
- Free trialFree
- Starter$59.99 a month
- Professional$159.99 a month
- Business$379.99 a month
- EnterprisePriced on request
In their own words
Commento
Commento is an AI-powered platform for managing and analyzing Instagram, Facebook, and YouTube comments from one dashboard. Moderation tools identify spam, bots, fake accounts, hate speech, profanity, and competitor ads, with custom rules and bulk actions. Analysis can cover posts, campaigns, selected periods, or an organization-wide view. Its ticket system can turn critical feedback into categorized, prioritized tickets, group recurring complaints, and sync with CRM or helpdesk tools. Other listed capabilities include sentiment heatmaps, crisis alerts, FAQ generation, reply suggestions, multilingual analysis, and seasonal trend forecasting. Integrations include REST API, webhooks, Salesforce, HubSpot, Zendesk, data exports, and SSO. A free trial with no time limit includes 500 comments and one connected account; paid plans start at $59.99 per month. Account authorization uses official OAuth flows, and Commento says it does not store passwords. YouTube API data is retained for no more than 90 days and deleted within seven days after access is revoked or an account is deleted.
Threadmodo
Threadmodo is a web service for moderating Facebook and Instagram comments and drafting replies in a page’s brand voice. Teams can set keyword, sentiment, and confidence-threshold rules for each page, then hide or delete matching comments. Dry-run testing lets them check rules before enabling them. In its AI Inbox, teams can review flagged comments, assign them to teammates, and generate replies using page voice, knowledge documents, and product catalog context. Pages in one workspace can have distinct rules, tone, and product context. Threadmodo connects Facebook Pages and linked Instagram Business accounts through Meta OAuth and the official API; it processes comments through webhooks with fallback polling, and says moderation typically runs within seconds. Automated actions are logged, and hidden comments can be restored. The free plan costs nothing and covers one connected page and up to 300 comments per month, with no credit card required. Pro costs $29.99 a month per page, includes up to 1,500 comments, and charges $0.02 for each extra comment. Enterprise pricing is custom.