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Commento

commento.co

From $59.99/mo Free trial WebAPI
Visit commento.co
Spec score 8.1 #9 of 28 in Social Media Moderation Software

What it is

Commento is an AI-powered platform for managing and analyzing Instagram, Facebook, and YouTube comments from one dashboard. Moderation tools identify spam, bots, fake accounts, hate speech, profanity, and competitor ads, with custom rules and bulk actions. Analysis can cover posts, campaigns, selected periods, or an organization-wide view. Its ticket system can turn critical feedback into categorized, prioritized tickets, group recurring complaints, and sync with CRM or helpdesk tools. Other listed capabilities include sentiment heatmaps, crisis alerts, FAQ generation, reply suggestions, multilingual analysis, and seasonal trend forecasting. Integrations include REST API, webhooks, Salesforce, HubSpot, Zendesk, data exports, and SSO. A free trial with no time limit includes 500 comments and one connected account; paid plans start at $59.99 per month. Account authorization uses official OAuth flows, and Commento says it does not store passwords. YouTube API data is retained for no more than 90 days and deleted within seven days after access is revoked or an account is deleted.

Spec sheet

Product
Commento is an AI-powered platform for managing and analyzing Instagram, Facebook and YouTube comments from one dashboard.Read 3 Oct 2026 · commento.co
Audience
The site describes use cases for influencers and creators, e-commerce brands, enterprise brands and agencies, political organizations, public institutions, NGOs and community leaders.Read 3 Oct 2026 · commento.co
Integrations
The features page lists Instagram, Facebook, YouTube, REST API, webhooks, Salesforce, HubSpot, Zendesk, JSON/CSV/PDF exports and SSO.Read 3 Oct 2026 · commento.co
Security
The privacy policy says the company uses encryption in transit and, where appropriate, at rest, along with access controls, security assessments and staff training.Read 3 Oct 2026 · commento.co
Support
The contact page lists technical support, a support center, API documentation, and a Discord/community link; the Business plan includes priority support.Read 3 Oct 2026 · commento.co
Headquarters
Çankaya, Ankara, TurkeyRead 28 Sep 2026 · commento.co
Founded
2026Read 28 Sep 2026 · commento.co
Company
Commento is a product of Bigbrains Yazılım Teknolojileri Limited Şirketi, based in Çankaya, Ankara, Turkey.Read 3 Oct 2026 · commento.co
Account connection
The pricing FAQ says account authorization uses the platforms’ official OAuth flows, Commento does not store passwords, and access can be revoked at any time.Read 3 Oct 2026 · commento.co
Analysis
AI analysis covers individual posts, campaigns, time periods and organization-wide summaries.Read 3 Oct 2026 · commento.co
Cancellation
Subscribers can cancel at any time to prevent renewal at the end of the billing period, and the pricing page states a full refund guarantee within the first 14 days.Read 3 Oct 2026 · commento.co
Moderation
Its moderation tools detect spam, bots and fake accounts, filter hate speech and profanity, detect competitor ads, and support custom rules and bulk actions.Read 3 Oct 2026 · commento.co
Other features
Listed capabilities include a sentiment heatmap, crisis alerts, FAQ generation, reply suggestions, multilingual analysis and seasonal trend forecasting.Read 3 Oct 2026 · commento.co
Ticket automation
The ticket system can turn critical feedback into tickets, assign urgency and category, group recurring complaints, and sync with CRM or helpdesk tools.Read 3 Oct 2026 · commento.co
YouTube data limit
The privacy policy says YouTube API data is stored for a maximum of 90 days and is deleted within 7 days after access is revoked or the account is deleted.Read 3 Oct 2026 · commento.co

Plans and prices

Free trial Free No time limit; no credit card required 500 comments · 1 connected account Read 3 Oct 2026 · commento.co
Starter $59.99 a month $59.99 /mo 10,000 comments / mo · Unlimited posts · Unlimited analysis runs · 6 metrics / analysis · AI summary report · Data export Read 3 Oct 2026 · commento.co
Professional $159.99 a month $159.99 /mo 35,000 comments / mo · Unlimited posts · Unlimited analysis runs · Campaign analysis · Comment moderation · Live monitoring · Advanced AI insights & recommendations Read 3 Oct 2026 · commento.co
Business $379.99 a month $379.99 /mo 100,000 comments / mo · Unlimited posts · All features included · Priority support · API access Read 3 Oct 2026 · commento.co
Enterprise Priced on request Custom / tailored 100K+ comments / mo · Unlimited posts · Custom SLA & uptime guarantee · Dedicated account manager · Custom integrations & API · SSO & advanced security Read 3 Oct 2026 · commento.co

Every Commento plan and price →

Strong points and limits

Strong points

  • Moderates comments across three social channels.
  • Custom rules and bulk actions are listed.
  • Analysis covers posts, campaigns, and organizations.
  • Free trial has no time limit.
  • Accounts connect through official OAuth flows.

Limits

  • Free trial covers one connected account.
  • Starter is limited to 10,000 comments monthly.
  • YouTube API data has a 90-day maximum retention.
  • Paid plans start at $59.99 per month.

Who it suits

Commento suits creators, influencers, brands, agencies, political organizations, public institutions, NGOs, and community leaders managing comments across the listed social platforms. Its ticketing and integrations may fit teams that route feedback into CRM or helpdesk workflows.

Verdict

Commento combines comment moderation, analysis, and ticket routing, with plans scaling by monthly comment volume. Its free trial provides 500 comments and one account, while paid plans start at $59.99 per month.

Where Specifiction places it

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