Communitrak vs GateWatch
Communitrak
communitrak.comGateWatch
communitytech.ioSide by side
| Figure | Communitrak | GateWatch |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 0 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 7.7 (#14) |
| Integrations | Capterra lists Stripe for payments, Twilio for SMS or voice and Lob for mailing and address services. | GateWatch is designed to work alongside existing access-control and gate systems without requiring new hardware. |
| Purpose | Communitrak is an all-in-one HOA management platform built for self-managed communities and volunteer boards. | GateWatch manages visitor access, security activity, and resident records for guard-gated communities. |
| Security | The maker says card and ACH payments are processed through Stripe using PCI-compliant processing, and that it does not receive or store full card or bank account numbers. | The GateWatch page says the service uses secure cloud infrastructure, encrypted communication, and role-based permissions. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | Community Tech says it provides responsive support to keep visitor access and security operations running every day. |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
GateWatch
GateWatch is software for managing visitor access, security activity, and resident records in guard-gated communities. Residents can issue guests digital passes or QR codes for gate checks, as well as one-time, recurring, scheduled, or group digital keys with expiry times. Visitor entries are logged, and residents can review guest history. Security teams and property managers can record incidents and violations, attach details, monitor compliance, and retain histories tied to residents, visitors, or units. Records can cover residents, units, vehicles, guests, and vendors. The service also supports announcements and visitor alerts by SMS, email, or push notification, plus events, surveys, community messages, and rewards redeemable at local businesses. GateWatch is designed to work with staffed gates, call boxes, and hybrid setups without replacing gate hardware. Community Tech says it uses encrypted communication, role-based permissions, and secure cloud infrastructure. Its privacy policy says customer organizations control personal information processed on their behalf. GateWatch runs on Android, iOS, and web; pricing is on request.