Communitrak vs HOA Central
Communitrak
communitrak.comHOA Central
hoacentral.comSide by side
| Figure | Communitrak | HOA Central |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 5 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 7.5 (#20) |
| Company history | The company says it has served self-managed communities since 2015. | The homepage states HOA Central was established in 2008. |
| Founded | 2015 | 2008 |
| Integrations | Capterra lists Stripe for payments, Twilio for SMS or voice and Lob for mailing and address services. | Listed integrations include QuickBooks, Condo Manager, VMS, Shiftsuite, Yardi, FirstService Residential Connect, Stripe, Zego, Rotessa, ISS, Proptia, and ButterflyMX. |
| Security | The maker says card and ACH payments are processed through Stripe using PCI-compliant processing, and that it does not receive or store full card or bank account numbers. | HOA Central says data transfers are encrypted, passwords use a one-way hash, and two-factor authentication is available to platform users. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | Support channels include phone, email, and live video; human support is listed as 9 AM–8 PM, with built-in AI support available 24/7. |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
HOA Central
- Essential LivingPrice not published
- Standard LivingPrice not published
- Modern LivingPrice not published
- Premium LivingPrice not published
- Custom quotePriced on request
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
HOA Central
HOA Central has no write-up on Specifiction yet; its figures are above.