Communitrak vs HOA Messenger
Communitrak
communitrak.comHOA Messenger
hoamessenger.comSide by side
| Figure | Communitrak | HOA Messenger |
|---|---|---|
| Price from | $29/mo | $20/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 6 |
| Spec score · HOA Violation Management Software | 9.1 (#2) | 8.8 (#3) |
| Integrations | Capterra lists Stripe for payments, Twilio for SMS or voice and Lob for mailing and address services. | HOA Messenger currently has no direct integrations with Entrata, Yardi, AppFolio, or QuickBooks. |
| Mobile access | Communitrak works in a web browser and can be added to an iPhone or iPad home screen from Safari as a web app without an App Store download. | The service includes a private mobile portal and a mobile app for violation tracking. |
| Purpose | Communitrak is an all-in-one HOA management platform built for self-managed communities and volunteer boards. | HOA Messenger is an all-in-one software solution for homeowners-association administration. |
| Security | The maker says card and ACH payments are processed through Stripe using PCI-compliant processing, and that it does not receive or store full card or bank account numbers. | HOA Messenger says it uses reasonable and appropriate safeguards but cannot guarantee absolute security for internet data transmission. |
| Support | Every community receives a dedicated account manager, with direct chat or email support and an online help center. | The Help Center directs users to schedule a Zoom call or phone call with a team member for questions. |
| Violation tracking | Violation workflows support notices, fines, attachments, comments, status tracking and an audit trail. | Yes |
Plans
Communitrak
- Communitrak Access additional door$29 a month
- 1–50 properties$49 a month
- Access Control add-on$69 a month
- Communitrak Access first door or gate$69 a month
- 51–150 properties$99 a month
- 151–300 properties$149 a month
- 301–500 properties$199 a month
- 501–1,000 properties$249 a month
- Communitrak$249 a month
HOA Messenger
- FreeFree
- Premium$25 a month
- Admin$399 a month
- Premium$240 a year
- Admin Plan$3,828 a year
- Admin Plan$399 a month
In their own words
Communitrak
Communitrak is an HOA management platform for self-managed communities and volunteer boards. Its tools cover resident records, online dues, communications, documents, requests and violations, forms and polls, a community website, and amenity reservations. Residents can pay by card or ACH and set up automatic payments; listed processing fees are 4.5% for cards and 2.4% for ACH. Plans include five community-wide SMS messages per month, with additional messages priced at $2 each. The listed Communitrak plan costs $249 a month and covers 501–1,000 properties, unlimited residents, board members, and committees, plus 5 GB of cloud storage. Annual billing is offered with 10% savings; a 30-day trial is available, and paid service starts at $49/mo. The platform works on web, Android, and iOS. On iPhone or iPad, it can be added to the Safari home screen as a web app without an App Store download. An optional access-control add-on links supported entry points to resident records and supports NFC cards, key fobs, smartphones, and Apple Watch.
HOA Messenger
HOA Messenger is software for homeowners-association administration, with tools for resident communication, dues, documents, maintenance and accounting. Managers can send messages individually or by broadcast through push notifications, SMS or email; residents can pay by credit card or ACH bank transfer. Managers can issue vendor work orders and receive updates as jobs are accepted, scheduled and completed. The service stores HOA documents for private resident access and provides a mobile portal and a mobile app for violation tracking. Its Mail feature lets an HOA submit a PDF for printing and mailing through USPS and track the request. The Free plan costs nothing and remains available indefinitely, with unlimited HOAs and residents, co-manager access and 90-day visibility. Premium adds double-entry accounting, budgeting, financial reports, vendor bill pay and a web resident portal; its 30-day trial requires a credit card. Listed prices are $25 a month for Premium, $399 a month for Admin, and $319 a year for Admin Plan.