CommunityForce vs eProtocol
CommunityForce
communityforce.comeProtocol
keyusa.comSide by side
| Figure | CommunityForce | eProtocol |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Research Administration Software | 7.8 (#5) | 7.3 (#11) |
| Founded | 2010 | 1991 |
| Headquarters | Ashburn, Virginia | Fremont, California, United States |
| Integrations | Listed integrations include SAML 2.0 single sign-on, Salesforce, DocuSign, Microsoft Power BI, Stripe, Twilio, SendGrid, SMTP email and Google Translate. | Key Solutions lists integrations with Banner, PeopleSoft, Oracle, grants.gov submission, and institutional HR and finance systems. |
| Purpose | CommunityForce is an awards management platform for grants, scholarships, fellowships and research funding. | Key Solutions describes eProtocol as a web-based platform for research administration and compliance. |
| Security | The maker lists FedRAMP certification and SOC 2 Type II, and says each organization has a separate database and file storage environment. | The company says its products are hosted in a SOC 2-compliant data center and that Key Solutions is ISO 27001:2022 certified. |
| Support | The support agreement describes weekday support by ticket and phone, with responses within 24 business hours based on priority; basic support includes live trainer sessions, capped at four hours per month. | Key Solutions describes providing customer support and lists maintenance, support, training, and implementation services. |
Plans
In their own words
CommunityForce
CommunityForce is a web-based awards management platform for grants, scholarships, fellowships, and research funding. It supports programs from funding discovery and applications through review, awards, disbursement, compliance, reporting, and closeout. Application tools include conditional forms, eligibility screening, shared applications across opportunities, and applicant dashboards. Reviewers can collaborate using scoring and rubrics, while administrators can manage bulk awards, renewals, and post-award requirements. Phoenix searches Grants.gov, IRS Form 990 filings, and a curated list for opportunities matching an organisation’s funding profile. Its AI features can summarize applications, suggest reviewer scores, flag AI-written essays, and answer questions using live platform data. The platform provides ad hoc reports, dashboards, exports, and embedded Microsoft Power BI dashboards. Integrations include Salesforce, DocuSign, Stripe, Twilio, SendGrid, SMTP email, and Google Translate. The company says each organisation has a separate database and file storage in a private Microsoft Azure environment. It states that it is FedRAMP certified and SOC 2 Type II, and supports Section 508, FERPA, and PCI-DSS requirements. Pricing is available on request; the product pages direct prospective buyers to request a demo or speak with an expert.
eProtocol
eProtocol is web-based software for research compliance and administration in Life Sciences. It brings workflows for committees such as IRB, IACUC, IBC, SCRO, CSC, and RSC into one system, supporting protocol submissions, reviews, renewals, amendments, and approval routing. Animal research tools link protocols with ordering, animal health records, billing, and cage tracking. Research administration covers grant proposals, pre-award and post-award management, conflict-of-interest disclosures, and S2S submission to grants.gov. Listed integrations include Banner, Oracle, PeopleSoft, and other institutional ERP systems. Deployment is available on premises or as SaaS. Key Solutions describes encryption, secure cloud storage, and role-based access controls, and says the IRB platform meets 21 CFR Part 11 requirements. The company lists maintenance, support, training, and implementation services, and offers demos and consultations. Intended users include universities, research institutions, biotech and pharmaceutical companies, hospitals, and federal agencies. Pricing is available on request.